• Vehicle History Report

    Report Generated: 03-26-2021
  • 2015 Tesla Model S

  • VIN:
    5YJSA1H2XFF092780
  • Year:
    2015
  • Make:
    TESLA
  • Model:
    MODEL S
Kelley Blue Book Value®1

$42,326 - $64,326

MPG (up to)

88-101 City / 90-106 HWY

Horsepower

329-691

Seats

4-7

Vehicle Age

6 Years

Exterior
Blue

SNAPSHOT OF YOUR VEHICLE

  • img
    Accident Check

    Accident Reported

  • img
    Loan/Lien Check

    No Record Found

  • img
    Title Check

    Salvage

  • img
    Usage

    Personal Use

  • img
    Damage

    Damage Record Found

  • img
    Color

    Blue

AUCTION RECORDS

Title & Condition

Title Type Salvage
Title Description OR - Salvage Title Certificate
Primary Damage Rear End
Secondary Damage Front End
VIN 5YJSA1H2XFF092780

Technical Specs

Anti-Brake System : 4-Wheel ABS
Avg. Estimated Retail Value : $43,706
Body Style : Hatchback
City Mileage : 94 miles/gallon
Color : Blue
Drive : All Wheel Drive
Engine : ELECTRIC
Estimated Winning Bid : $15,530 - $23,295
Fuel Type : Electric
Highway Mileage : 97 miles/gallon
Made In : United States
Odometer : 36,552 actual miles22,807 less than average
Overall Height : 56.50 inches
Overall Length : 196.00 inches
Overall Width : 77.30 inches
Standard Seating : 5
Steering Type : R&P
Transmission : Automatic
Trim : 85D
Vehicle Style : Hatchback (4-Door)

Sale Status

$22,300 Sold

Auction Info

Auction Type Minimum Bid
Seller Type Third Partyhelp_outline
Auction Date September 10, 2019 2:00 PM CDT
Location Los Angeles, California
Buyer Country United States

Vehicles Sales History

2 years ago Stock sold for $14,750

AUCTION RECORDS

Title & Condition

Title Type Salvage
Title Description Oregon - Salvage
Primary Damage Front End
Secondary Damage Rear End
VIN 5YJSA1H2XFF092780

Technical Specs

Anti-Brake System : 4-Wheel ABS
Avg. Estimated Retail Value : $45,082
Body Style : Hatchback 4 Door
City Mileage : 94 miles/gallon
Color : Blue
Damage Ratio : 100%
Drive : All Wheel Drive
Engine : ELECTRIC
Engine Type : U U NX
Estimated Repair Cost : $50,420
Estimated Winning Bid : $9,076 - $11,092
Fuel Type : Electric
Highway Mileage : 97 miles/gallon
Made In : United States
Overall Height : 56.50 inches
Overall Length : 196.00 inches
Overall Width : 77.30 inches
Standard Seating : 5
Steering Type : R&P
Transmission : Automatic
Trim : 85D
Vehicle Style : Hatchback (4-Door)

Sale Status

$14,750 Sold

Auction Info

Seller Type Insurance Companyhelp_outline
Seller Name State Farm Group Insurance
Auction Date August 12, 2019 11:30 AM CDT
Location Eugene, OR

Vehicles Sales History

2 years ago Sold (This listing)

VEHICLE SPECIFICATIONS

Make: TESLA Manufacturer name: TESLA, INC.
Model: Model S Model year: 2015
Plant city: FREMONT Vehicle type: PASSENGER CAR
Plant country: UNITED STATES (USA) Plant state: CALIFORNIA
Manufacturer id: 955 Body class: Hatchback/Liftback/Notchback
Doors: 4 Steering location: Left Hand Drive (LHD)
Other battery info: Battery Capacity: High Battery type: Lithium-ion/Li-Ion
Ev drive unit: Dual Motor Engine model: 3 Phase A/C Induction (Dual Motor)
Fuel type - primary: Electric Electrification level: BEV (Battery Electric Vehicle)
Seat belts type: Manual Other restraint system info: Type 2 Manual seatbelts (FR, SR*3), PODS
Front air bag locations: 1st Row (Driver & Passenger) Knee air bag locations: 1st Row (Driver & Passenger)
Side air bag locations: 1st Row (Driver & Passenger) Tire pressure monitoring system (tpms) type: Direct
Ncsa body type: 5-door/4-door hatchback Ncsa make: Other Domestic Manufacturers
Ncsa model: Tesla Engine name: U U NX
Transmission: Automatic Body style: Hatchback
Drivetrain: All-wheel Drive Exterior color: Blue

VEHICLE FEATURES AND OPTIONS

Three-Zone Rear Seat Heaters Heated Steering Wheel
Wiper Blade Defrosters & Washer Nozzle Heaters Autopilot convenience features available through software updates
Onboard maps and navigation for North America w/free updates for 7 years Lighted door handles and GPS enabled Homelink
Electrochromatic Power-Folding Heated Side Mirrors Memory
Automatic Keyless Entry Power Liftgate
LED Cornering Lights & Fog Lamps Customize your Model S cabin w/private and comfortable executive rear seats
Both leather wrapped seats include 2 zone heaters and are separated by a wide center console w/hidden storage Rear seat passengers can control media
Climate and panoramic roof settings w/the Tesla app Subzero Weather Package
Enhance your Model S w/LED accent lighting and extended Nappa leather throughout the cabin Selectively chosen top-grade hides are minimally processed to retain their natural character
Covering armrests Driver's airbag cover
And lower dashboard

DETAILED HISTORY VERIFICATION

Event Date Location Odometer Reading Data Source Details
07/31/2021 OR Motor Vehicle Dept. Upcoming Registration Date
06/18/2021 N/A 174,435 mi
  • Motor Vehicle Dept.
  • Current estimated mileage
09/06/2019 36,464 mi
  • Sales
  • Price: $20,062
09/05/2019 36,552 mi
  • Los Angeles *NCS
  • Historical Odometer Records
09/05/2019
  • Incident Record
  • Rear End
08/08/2019
  • Incident Record
  • Front End
07/31/2019 OR
  • Oregon
  • Motor Vehicle Dept.
  • Bloomington, IL
  • SALVAGE TITLE/CERTIFICATE ISSUED
  • Damage Disclosure reported
01/07/2019
  • NHTSA Recalls
  • Air Bags:frontal:passenger Side:inflator Module
03/29/2018
  • NHTSA Recalls
  • Steering:electric Power Assist System
04/19/2017
  • NHTSA Recalls
  • Parking Brake
11/23/2015
  • NHTSA Recalls
  • Seat Belts:front

Window Sticker

Learn more with a Window Sticker

The sticker on the window is a rich source of essential information about your automobile. The window sticker lets your buyer know exactly what’s included particularly in your car.

SERVICE MAINTENANCE RECORDS

For your Vehicle2015 TESLA MODEL S

At the Mileage of 50431 miles

Against the VIN 5YJSA1H2XFF092780

A QUICK SUMMARY OF YOUR VEHICLE

If you have not completed the following items below, completing these services before they are due will help keep your car running smoothly.

This service is due at 50431 mi

  • Inspect A/C System
  • Inspect Body & Paint for Damages/Corrosion
  • Inspect Brake System, Friction Material and Hydraulic System.
  • Inspect For Fluid Leaks
  • Inspect Horn, Lights, A/C & Heater For Proper Operation
  • Inspect Seat Belts & Related Components
  • Inspect Tires, Wheels & Related Components
  • Inspect Warning System Operation
  • Inspect Wheel Alignment
  • Inspect Wiper & Washer System
  • Perform Hybrid/EV Battery System Check
  • Rotate Tires, Inspect Tire Wear, and Adjust Tire Pressure.

RECALLS & COMPLAINTS

  • Report Receipt Date
    11-23-2015
  • NHTSA Campaign:
    15V780000
  • Summary:
    Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.
  • Consequence:
    If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.
  • Remedy:
    Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.
  • Report Receipt Date
    04-19-2017
  • NHTSA Campaign:
    17V260000
  • Summary:
    Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
  • Consequence:
    If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.
  • Remedy:
    Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.
  • Report Receipt Date
    03-29-2018
  • NHTSA Campaign:
    18V204000
  • Summary:
    Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
  • Consequence:
    Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
  • Remedy:
    Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.
  • Report Receipt Date
    01-07-2019
  • NHTSA Campaign:
    19V002000
  • Summary:
    Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
  • Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
  • Remedy:
    Tesla will notify owners, and Tesla Service Centers will replace the passenger frontal air bag modules, free of charge. The recall began May 29, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-20-001.
  • Report Receipt Date
    06-15-2019
  • Summary:
    BATTERY PACK: THE RATE AT WHICH THE BATTERY PACK CHARGES WAS UNILATERALLY REDUCED BY TESLA AND TESLA REFUSES TO CORRECT THIS DEFECT UNDER THEIR WARRANTY. TESLA PROVIDED NO NOTICE IN THE ORIGINAL OWNER'S MANUAL (PAGE ATTACHED) NOR EXCLUSION IN THE WARRANTY (ATTACHED) THAT THIS WAS A POTENTIAL OUTCOME AS THE CAR AGED. THE WARRANTY PROVIDES THE FOLLOWING STATEMENT ABOUT DEGRADATION: "THE BATTERY, LIKE ALL LITHIUM-ION BATTERIES, WILL EXPERIENCE GRADUAL ENERGY OR POWER LOSS WITH TIME AND USE. LOSS OF BATTERY ENERGY OR POWER OVER TIME OR DUE TO OR RESULTING FROM BATTERY USAGE, IS NOT COVERED UNDER THIS BATTERY AND DRIVE UNIT LIMITED WARRANTY." THIS STATEMENT MAKES NO REFERENCE TO AN EXCLUSION FOR A REDUCTION IN THE PEAK RATE AT WHICH THE BATTERY CHARGES, WHICH IS THE DEFECT THAT I HAVE IDENTIFIED AND TESLA HAS REFUSED TO ADMIT IS A PROBLEM. TESLA'S UNILATERAL DECISION TO REDUCE THE RATES AT WHICH THE BATTERY CHARGES, WITHOUT WARNING, HAS A SUBSTANTIAL NEGATIVE IMPACT ON THE UTILITY AND USABILITY OF THE MOTOR VEHICLE. THE EXTENDED CHARGING TIMES MAKE LONGER DISTANCE (INTER-CITY) TRAVEL IMPRACTICAL AND INCONSISTENT WITH THE MARKETING OF THE MODEL S. FURTHERMORE, NEWER VERSIONS OF THE OWNER'S MANUAL INCLUDE A CLEAR AND UNEQUIVOCAL REFERENCE TO THE TYPE OF PROBLEM THAT I HAVE IDENTIFIED. THIS IS A CLEAR INDICATION THAT TESLA IDENTIFIED A PROBLEM *AFTER* THEY SOLD ME A VEHICLE AND THAT THEY SHOULD HAVE WARNED ME ABOUT THE POTENTIAL CHANGE IN THE "PEAK CHARGING RATE" AT THE TIME OF SALE. GIVEN THE COMPANY'S FAILURE TO EXCLUDE A REDUCTION IN THE PEAK CHARGING RATE FROM THE WARRANTY AT THE TIME OF MY PURCHASE AND THE SUBSTANTIAL NEGATIVE IMPACT THAT THIS HAS ON THE UTILITY OF THE VEHICLE, TESLA SHOULD BE ORDERED TO REPLACE MY CAPPED BATTERY PACK WITH A NEW BATTERY PACK.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    11-10-2020
  • Summary:
    THERE ARE TWO ISSUES WITH THE CAR AND FOUND OTHER OWNERS HAVE SEEING THE SAME ISSUE 1. THE LARGE SCREEN GOES BLANK AND DARK AND IS UNUSABLE AND TAKES A WHILE TO START UP THE OTHER FUNCTIONS CAN’T BE USED 2) THE DOOR HANDLE STOPPED GOING IN AND OUT AND HAD TO BE REPLACED THIS IS A KNOWN ISSUE ON LINE WITH THE WIRING BEING FRAYED AND BROKEN AND THE COGS ALSO WEAR OUT THIS HAS BEEN REPORTED ON LINE WITH OTHER MODEL S OWNERS THE TECHNICIAN WHO CAME TO REPLACE THE OK’D ONE STATED THAT THIS IS AN UPGRADE AND NOT A REPLACEMENT WHICH I THINK SHOULD BE DONE FOR ALL 4 AND SHOULD BE A SAFETY RECALL SINCE THE DOORS ARE NOT OPENING FROM THE OUTSIDE AND WILL BE DIFFICULT TO OPEN THE DOOR IN CASE OF AN EMERGANCY.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    07-02-2020
  • Summary:
    ON 7/2/20, CENTER CONSOLE STOPPED WORKING WHEN STARTED UP. THIS AFFECTS/CONTROLS CLIMATE CONTROL, BACK UP CAMERA, BLINKERS, AND MAPS. CAR IS ABLE TO DRIVE, BRAKE, AND STEER. INABILITY TO USE BLINKERS IS HAZARDOUS. I BELIEVE IT IS A KNOWN PROBLEM WITH THE MCU CHIP. MANY TESLAS ARE HAVING PROBLEMS WITH THIS CHIP 4-5 YEARS INTO OWNERSHIP. SERVICE CENTER STATES THERE IS A LONG BACK ORDER, ESSENTIALLY MAKING IT SO THAT THE BEST-CASE SCENARIO IS I AM WITHOUT MY CAR FOR 8 WEEKS AS IT IS UNSAFE TO DRIVE.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    07-18-2020
  • Summary:
    MY MCU HAS CRASHED SEVERAL TIMES OVER THE LAST 8 WEEKS. FIRST TIME WAS WHEN THE MOBILE SERVICE WAS COMING OUT TO CODE A REPLACEMENT KEY. THE SOFTWARE THEY SENT APPEARED TO CRASH THE MCU THE FIRST TIME. IT WOULD WORK FOR A WEEK AT A TIME, THEN SEVERAL DAYS NOW IT'S PERMANENTLY OFF. NO HVAC CONTROL, TURN SIGNALS, AND CHARGING IS LIMITED TO 8AMPS ON MY 30 AMP LEVEL 2 CHARGER AND SUPERCHARGING IS DISABLED. CAR IS ABLE TO DRIVE, BUT NOT FAR DUE TO THE PAINFULLY SLOW CHARGE. APP WILL NOT SYNC WITH CAR AND I CAN'T SEE MY SCHEDULED SERVICE APPT. WE PURCHASED THE CAR USED (3RD PARTY) AND WE DID NOT HAVE ISSUES FOR ALMOST 2 MONTHS UNTIL WE CODED THE NEW KEY, AND DID A SOFTWARE UPDATE OR TWO. THERE ARE 80 PAGES OF COMPLAINTS AND THIS IS WELL DOCUMENTED ON TESLA'S OWN FORUM, TIME FOR A SAFETY RECALL AT TESLA'S EXPENSE, $2500 TO REPLACE A KNOWN ISSUE SEEMS RIDICULOUS TO PUT ON A CONSUMER. ELON, TIME TO STEP TO THE PLATE BUD OR THIS IS THE LAST TESLA I WILL EVER OWN.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    10-20-2020
  • Summary:
    TWO DAYS BEFORE THE CHINA RECALL ON SUSPENSION FOR TESLA, I HAD A QUOTE TO FIX FRONT AFT LINK AND REAR UPPER LINK ON BOTH SIDES. IT:'S A 2000$ JOB IN PART BECAUSE OF EXTREMELY EXPENSIVE PARTS FROM TESLA. IT IS EXACTLY WHAT WAS RECALLED IN CHINA. THE GUY ALSO ADMITTED THAT FIRST VERSIONS OF THE LINKS LIKE MINE WERE NOT GOOD AND THAT THE SECOND VERSION WAS WAY MORE RESISTANT. ON MANY CARS, THIS WAS REPLACED UNDER WARRANTY IN THE FIRST FOUR YEARS BUT I HAVE LOW MILEAGE ON MY CAR WITH 47K MILES. I THOUGHT THAT IF CHINA FORCES TESLA TO ADMIT THE FAILURE, WE SHOULD HAVE THE EQUIVALENT HERE IN AMERICA.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    11-08-2020
  • Summary:
    TWO DAYS PRIOR DOOR HANDLES ON FRONT PASSENGER DOOR ,OPENING AND CLOSING BY ITSELF. NOT EVEN ALLOW ENTRY TO CAR. ON 11/8/2020 WHILE CAR IN DRIVE DOOR COMPLETELY OPENED. NOT HANDLE BUT DOOR COMPLETELY OPENED. I’M AFRAID OF SEVERE CONSEQUENCES. TESLA NOT ADMIT ANT ISSUE LIKE THIS . DOORS WERE RETROFIT FOR A FIX ABOUT A YEAR AGO . NOW THI IS LIFE AND DEATH OR SEVERE INJURY AND LOST OF LIFE . HELP ME , TESLA ONLY WANTS ME TO PAY AGAIN AND COVERUP AGAIN . MUST RECALL BEFORE LOST OF LIFE IS THE COST.VIDEO AVAILABLE
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    04-15-2020
  • Summary:
    MEDIA CONTROL UNIT WENT COMPLETELY OUT AFTER A FEW MONTHS OF TROUBLE. CAR TOOK LONGER TO START UP AND CONTROLS OF SAFETY FEATURES WERE NOT WORKING. THIS HAPPENED WHILE STARTING CAR AND ALSO WAS NOT AVAILABLE WHILE VEHICLE WAS IN MOTION WHICH CAUSED A DANGEROUS CONDITION.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    09-28-2020
  • Summary:
    INFOTAINMENT SYSTEM HAS STOPPED WORKING, ALONG WITH IMPORTANT SAFETY FEATURES LIKE LIGHTING, BLINKERS, CRUISE CONTROL, CLIMATE.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    06-01-2020
  • Summary:
    TESLA MODEL S HAD BEEN SITTING IN MY DRIVEWAY FOR 2 YEARS, SUE TO A MEDICAL CONDITION I HAD. AT NEAR THE END OF 2 YEARS I WALKED DOWN TO EXAMINE THE CAR, NOTICED THE CAR HAD SETTLED DOWN ONTO THE TIRES. I HAD IT CHARGING CONTINUOUSLY, BUT APPARENTLY THE CHARGING OPERATION HAD FAULTED, AND THE CAR WAS DEAD. I CHARGED THE 12V COMPUTER BATTERY, THEN CHARGED THE 400 VOLT TRACTION BATTERY. I TURNED IT ON BUT COULD NOT MOVE FAR BECAUSE THERE WAS SOME INTERFERENCE BETWEEN TIRES AND INSIDE THE FENDERS, WHEN I WOULD HIT A BUMP. I WAITED FOR THE AIR SUSPENSION TO BE PUMPED UP, AND DROVE THE CAR TO HEAD FOR A TESLA SUPERCHARGER STATION. THE TRIP THERE FELT SQUIRRELY AND ASSUMED IT WAS MY STUDDED SNOW TIRES. AT THE SUPERCHARGER THE STEERING GOT VERY DIFFICULT, AND WHEN I LEFT I HAQD TO DRIVE CAREFULLY TO FEEL COMFORTABLE TO MY HOME. I RESEARCHED ONLINE, FOUND THE ELECTRIFIED GARAGE IN SEABROOK, NH AND SET UP A SERVICE APPOINTMENT. THEY DISCOVERED I NEEDED REPLACEMENT REAR AIR SHOCKS AND A NEW STEERING BOX. THEY EXPLAINED THAT BECAUSE THE SHOCKS WERE NOT MOVING FOR 2 YEARS, THEY DEVELOPED A CORROSION BETWEEN DISSIMILAR METALS (STEEL AND ALUMINUM) ON THE SHOCKS. THAT RESULTED IN CORROSION ON THE STEEL, AND CORROSION ON THE ALUMINUM, ALLOWING LARGE O-RINGS TO EXPAND AND LEAK AIR. THE REPAIR SHOP SAID THEY ONLY SEE THAT WITH TESLAS THAT SIT UNUSED FOR A TIME. I EMAILED TESLA NOTIFYING THEM, BUT THEY NEVER RESPONDED, PERHAPS BECAUSE BY THEN I WAS 14 MONTHS BEYOND MY WARRANTY. I WILL PUT IN A DIFFERENT COMPLAINT FOR THE FAILED STEERING BOX. MILEAGE AT INCIDENT WAS 7,690. THE CORROSION AND RUST COULD HAVE BEEN DEFEATED WITH APPROPRIATE ENGINEERING, SUCH AS A PLASTIC SHIELD BETWEEN STEEL AND ALUMINUM.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    09-16-2015
  • Summary:
    CAR WAS PARKED IN THE PARKING LOT . WHILE BACKING THE CAR, IT SPIN FAST OUT OF CONTROL EVEN THOUGH BACKING WAS STARTED AT A VERY SLOW SPEED . CAR STOPPED AFTER HITTING FOUR VEHICLES DIRECTLY, AND ONE OF THE VEHICLE HIT OTHER TWO VEHICLES. MAJOR DAMAGE ON THE TESLA CAR IS ON DRIVER SIDE AT BACK, WHERE IT HIT OTHER CARS. IT SPIN ALMOST 180 DEGREES FACING IN THE OPPOSITE DIRECTION. IT HIT THE CARS ON BOTH SIDE OF THE PARKING LOT LANE .IT ALL HAPPENED IN 2 TO 3 SECONDS. I WONDER, IF THERE IS AUTOMATIC CONTROL IN THE CAR SO THAT IT DOES NOT GO FAST WHILE REVERSING , AS ACCELERATOR SEEMS TO BE VERY SENSITIVE, OR DOES IT GET STUCK? FLOOR MATS IN THE CAR WERE ORIGINAL AND CAME WITH THE CAR.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    09-15-2015
  • Summary:
    TL* THE CONTACT OWNED A 2015 TESLA MODEL S. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 500.
  • Crash:
    No
  • Fire:
    Yes
  • Report Receipt Date
    10-15-2015
  • Summary:
    THIS IS A COMPLAINT ABOUT THE TESLA MODEL S AUTOPILOT SYSTEM WHICH HAS JUST BEEN RELEASED. DESPITE THE DISCLAIMER BY TESLA MOTORS THAT THIS SHOULD BE USED SAFELY WITH HANDS ON THE WHEEL IT IS CLEAR THAT OWNERS ARE NOT GETTING THE MESSAGE. THERE ARE MANY VIDEOS UP ON YOUTUBE SHOWING OWNERS DRIVING FOR LONG DISTANCES TOTALLY HANDS FREE WHILE PAYING LITTLE ATTENTION TO THE ROAD. HERE IS A YOUTUBE VIDEO ENTITLED TESLA AUTOPILOT TRIED TO KILL ME! HTTPS://WWW.YOUTUBE.COM/WATCH?V=MRWXEX8QOXA HE IS USING AUTOPILOT ON AN UNDIVIDED ROAD HERE IS A VIDEO OF SOMEONE DRIVING HANDS FREE HTTPS://WWW.YOUTUBE.COM/WATCH?V=URNPBHLDY0M&FEATURE=YOUTU.BE SURELY IT IS A DANGEROUS IDEA TO ALLOW THIS BETA RELEASE SOFTWARE TO BE GIVEN OUT TO OWNERS OF A TWO AND A HALF TON HIGH POWER VEHICLE. INCIDENTALLY THE CAR WHOSE VIN # I HAVE USED IS A BURNED OUT CAR HTTPS://WWW.IAAI.COM/VEHICLES/VEHICLEDETAILS.ASPX?AUCTIONID=0&ITEMID=19224036&ROWNUMBER=0&LOADRECENT=TRUE SO MUCH FOR THE TITANIUM BATTERY SHIELDS!
  • Crash:
    No
  • Fire:
    Yes
  • Report Receipt Date
    09-01-2015
  • Summary:
    PLEASE NOTE I HAVE USED A FICTITIOUS ADDRESS TO SATISFY THE REQUIREMENTS OF THE WEBSITE. I AM NOT A US RESIDENT, JUST A CONCERNED CITIZEN I HAVE ALREADY REPORTED THAT THERE IS A PROBLEM WITH THE TESLA REAR SUSPENSION AND I AM FINDING SEVERAL CASE WHERE THE FRONT SUSPENSION HAS FAILED AND CAUSED A CRASH. THIS VEHICLE HAS CRASHED AND BURNED AND IS FOR SALE AS SALVAGE. HTTPS://WWW.IAAI.COM/VEHICLES/VEHICLEDETAILS.ASPX?AUCTIONID=0&ITEMID=19224036&ROWNUMBER=0&LOADRECENT=TRUE I HAVE ENLARGED THE IMAGES AND YOU CAN SEE THAT THE LH SUSPENSION HAS COME APART AND THE SUSPENSION ARM IS LYING ON THE GROUND. THE FRONT STEEL SAFETY GIRDER IS UNDAMAGED SO THE SUSPENSION COULD NOT HAVE BEEN DAMAGED BY HITTING AN OBJECT. THE RIM AND SPOKES OF THE WHEEL ARE INTACT ALSO. THE CRASH(?) CAUSED A FIRE IN THE BATTERY PACK. I BELIEVE THESE CARS POSE A SERIOUS RISK TO THE DRIVER AND OTHER ROAD USERS.
  • Crash:
    Yes
  • Fire:
    Yes
  • Report Receipt Date
    10-17-2015
  • Summary:
    PLEASE NOTE: I HAVE SUPPLIED THE VIN OF A DIFFERENT CAR IN ORDER TO BE ABLE TO FILE THIS REPORT. I HAVE ALSO SUPPLIED A MADE UP ADDRESS BUT ONLY BECAUSE I NEEDED TO SO AS TO COMPLY WITH THE WEBSITE REQUIREMENTS. I HAVE REPORTED PREVIOUSLY THAT THE SUSPENSIONS OF THE TESLA MODEL S HAVE A DESIGN WEAKNESS. HERE IS FURTHER PROOF. THIS REPORT WAS POSTED ON THE TESLA MOTOR FORUM TODAY AND SHOWS A PHOTOGRAPH OF A CAR WHOSE SUSPENSION HAS COLLAPSED AFTER RUNNING OVER A POTHOLE. THIS POTHOLE WAS NOT BAD ENOUGH TO DAMAGE THE CAR, THE WHEEL OR THE TIRE BUT THE SUSPENSION HAS COLLAPSED AND CANTED OVER AT A SEVERE ANGLE. I'LL QUOTE FROM THE POST IN CASE IT GETS DELETED FROM THE FORUM. (I'VE SAVED A COPY) POTHOLE IN VIDOR TEXAS TOOK THE P85 DOWN THIS WAS GOING TO BE AN AWESOME ROAD TRIP NOTE, BUT UNFORTUNATELY INSTEAD IT'S A TALE OF CAUTION. ON MILE ~800 OF THE TRIP, WE FOLLOWED THE GPS DIRECTIONS TO GET OFF THE HIGHWAY TO SKIP SOME TRAFFIC. UNFORTUNATELY THE EXPECTED ON RAMP WAS CLOSED, SO WE ENDED UP ON A POORLY MAINTAINED STRETCH OF FEEDER ROAD JUST OUTSIDE VIDOR. RIGHT AFTER THE FORCED U-TURN SO WE DIDN'T END UP IN THE NECHES RIVER, I AVOIDED A POTHOLE ONLY TO HIT ANOTHER... AND THIS ONE WAS BAD. SO BAD, IN FACT, THAT WE BECAME ONE OF THREE CARS WITH OUR HAZARDS ON RIGHT AFTER IT DUE TO DAMAGE TO THE CARS. I THOUGHT I HAD POPPED A TIRE, BUT WHEN I GOT OUT, IT WAS MUCH WORSE. MY REAR PASSENGER TIRE IS NOW AT SUCH A STRONG CAMBER THAT IT IS RUBBING THE WHEEL WELL. WE HAVE NOW BEEN STRANDED FOR 2 HOURS WHILE A TOW TRUCK DRIVES IN FROM HOUSTON TO PICK US UP AND TAKE US TO THE TESLA AUTHORIZED REPAIR SHOP. WISH US LUCK. PHOTO TEXAS REGISTRATION NUMBER IS P05283
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    09-02-2015
  • Summary:
    PLEASE DON'T THINK I AM MAKING FRIVOLOUS COMPLAINTS. THERE IS A PATTERN OF SUSPENSION FAILURES. THIS ONE HAS RESULTED IN A VERY SERIOUS CRASH. 2015 TESLA 70D IS FOR SALE AT SALVAGE COMPANY IAAI. HTTPS://WWW.IAAI.COM/VEHICLES/VEHICLEDETAILS.ASPX?ITEMID=20460578&ROWNUMBER=2&LOADRECENT=TRUE IT HAS BEEN INVOLVED IN A MAJOR NOSE-TAIL CRASH. THE BACK WHEEL IS SKEWED OVER IN THE SAME MANNER AS THE OTHER DAMAGED CARS THAT I HAVE REPORTED TO YOU. THERE IS ZERO DAMAGE IN THAT AREA OF THE CAR AND NO REASON FOR THE WHEEL TO BE SKEWED LIKE THAT. AN INVESTIGATOR THAT WAS UNAWARE OF THE STRING OF SIMILAR EVENTS MAY HAVE OVERLOOKED THE SKEWED WHEEL AND ASSUMED IT WAS JUST ANOTHER TAIL-ENDER ACCIDENT. A POSSIBLE SCENARIO IS THAT THE WHEEL SKEWED SIDEWAY AND CAUSED A SUDDEN STOP WITHOUT BRAKE LIGHTS COMING ON. PLEASE INVESTIGATE THIS BECAUSE THERE ARE FAR TOO MANY CASES OF SUSPENSION FAILURE WHICH POINTS TO A DESIGN WEAKNESS.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    07-01-2015
  • Summary:
    THIS CAR IS UP FOR SALE AS A SALVAGE WRECK. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=20015788&ROWID=2&PAGESOURCE=VEHICLERESULTS THE FRONT SUSPENSION HAS COLLAPSED AND THE FRONT WHEEL HS BEEN SLICED IN HALF BY A SUSPENSION COMPONENT WHILST THE CAR WAS STILL IN MOTION. THE OTHER WHEELS ON THE CAR ARE SKEWED OR MISSING. SAME, WHEEL SLICED IN HALF EFFECT CAN BE SEEN ON THIS OTHER CAR WHICH SUBSEQUENTLY CAUGHT FIRE. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=19224036&ROWID=1&PAGESOURCE=VEHICLERESULTS THERE ARE MANY OTHER CASES OF MODEL S WHEELS BECOMING SKEWED OR DETACHED. EXAMPLE HTTP://WWW.INAUTONEWS.COM/CRASHED-TESLA-MODEL-S-SPOTTED-IN-CALIFORNIA THIS FORUM POST MAY PERHAPS EXPLAIN THE PROBLEM HTTP://MY.TESLAMOTORS.COM/FORUM/FORUMS/AIR-SUSPENSION-FAILURE-VERY-UNPLEASANT-RESULTS "THE RIGHT FRONT AIR STRUT FAILED DUE TO A LEAK WHICH CAUSED THE WHOLE FRONT OF THE CAR TO DROP SO MUCH THAT THE WHEELS WERE RUBBING AGAINST THE INSIDE OF THE WHEEL WELL, AND THE FRONT OF THE CAR WAS RUBBING ON THE GROUND." PLEASE NOTE THAT I HAVE SUPPLIED A DUMMY USA ADDRESS IN ORDER TO BE ABLE TO FILE THIS COMPLAINT. I AM NOT A US RESIDENT BUT TESLAS ARE SOLD IN MY COUNTRY AND I AM VERY CONCERNED ABOUT THE DANGER POSED BY THIS VEHICLE.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    11-25-2015
  • Summary:
    ON THE AFTERNOON OF NOVEMBER 25, 2015, I WAS DRIVING INTO A STRIP MALL PARKING LOT. I WAS GOING TO PULL INTO ONE OF THOSE SPACES WHERE YOU CAN PARK PERPENDICULAR TO A SIDEWALK CURB AND THE SIDEWALK LEADS UP TO THE STORE FRONTS. WHEN APPROACHING THE PARKING SPACE, THE CAR WAS ALREADY IN REGENERATIVE BRAKING MODE, AND ACCORDING TO TESLA’S LOGS, THE CAR SLOWED DOWN TO 3.5 MPH. SINCE THE CAR HAD ENOUGH MOMENTUM TO ROLL INTO THE SPACE ON ITS OWN, MY FOOT WAS NOT ON THE ACCELERATOR OR THE BRAKE PEDAL. MY FOOT WAS UP RESTING ON ITS HEEL, READY TO TAP THE BRAKE WHEN IT GOT CLOSE ENOUGH TO THE CURB. WHILE THE CAR WAS COASTING INTO THE SPACE THE MOTOR WAS VERY QUIET. ALL OF A SUDDEN, I HEARD A “WHIRRING” SOUND FROM THE MOTOR. I DON’T KNOW HOW BETTER TO DESCRIBE IT, THAN TO SAY IT WAS ALMOST LIKE THE MOTOR WENT FROM A STATE OF SLUMBER TO A FULL STATE OF AWARENESS. I BELIEVE THE MOTOR WAS “WHIRRING” LOUDLY FOR ABOUT A SECOND BEFORE THE CAR TOOK OFF AT SUCH A FAST PACE AND WOUND UP HITTING A BRICK WALL. IT HAPPENED SO QUICKLY, I DIDN’T HAVE ANY TIME TO REACT. AFTER THE IMPACT, I DIDN’T EVEN KNOW THE AIRBAGS DEPLOYED UNTIL I OPENED MY EYES AND SAW THE DEFLATED AIRBAGS IN THE CAR. IT LOOKED LIKE THE CAR JUMPED THE CURB, HIT THE BRICK WALL, BOUNCED BACKWARDS FROM THE IMPACT AND LANDED BACK INTO THE PARKING SPACE. ACCORDING TO TESLA’S LOGS, THE DATA READS THAT THE PEDAL WAS DEPRESSED DOWN TO 97% AND THE CAUSE OF THE ACCIDENT WAS DUE TO DRIVER ERROR. I STAND FIRMLY BY MY STATEMENT THAT MY FOOT WAS NOT ON EITHER THE ACCELERATOR OR THE BRAKE PEDAL WHEN THE CAR ACCELERATED. DATA MAY SHOW THERE WAS PEDAL DEPRESSION BUT I DID NOT DO THE DEPRESSING. THIS WAS DUE TO UNINTENDED ACCELERATION BY THE CAR.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    02-01-2016
  • Summary:
    I AM A CONCERNED CITIZEN FROM OUTSIDE USA AND I AM FILING THIS COMPLAINT FOR THE SAFETY OF THE PUBLIC. FICTITIOUS USA ADDRESS SUPPLIED AND VIN OF A WRECKED TESLA TO COMPLY WITH WEBSITE REQUIREMENTS. MY CORRECT PHONE NUMBER IS +61 416114689 (AUSTRALIA) HERE IS A THREAD FROM A WEB FORUM IN NORWAY THAT DISCUSSES INSTANCES OF TOTAL BRAKE FAILURE. DIGIMAN JR. MEMBER A: TOTAL BRAKE FAILURE « REPLY # 78 ON: TODAY AT. 7:59 P.M. " QUOTE FROM: MUFFINMAN ON TODAY AT. 6:51 P.M. SOUNDS ALMOST TOO ME LIKE YOU SHOULD NOT HAVE GOTTEN THIS "NORDIC EDITION" BRAKE PACKAGE ON THE NEW CAR? COULD IT REALLY BE THAT THEY STILL DELIVER THE NEW CARS WITHOUT? THE LAST FEW DAYS I HAVE BEEN ALMOST BREMSELØS ON D`EN AFTER STARTING WITH CONDITIONS PREVAILING IN MØRE AND TRØNDELAG COAST. HAS RUN VERY MUCH AND BEEN CONSCIOUS OF USING THE BRAKES - THAT ACTUALLY WORKS JUST FINE WHEN THE CAR IS PARKED. WHEN I TAKE AWAY THE NEXT DAY THERE ARE ROUGHLY ZERO EFFECT, AND IT MUST BE SLOWED A GREAT DEAL BEFORE THEY BEGIN TO CATCH UP. ALTERNATIVELY TO JUST RUN AND WAIT FOR THE CAR YOURSELF USING SLOW DRYING ENOUGH TIMES THAT IT STARTS WORKING AGAIN. SAME PROBLEM ON MY 85D. WAS QUITE STRESSED FIRST TIME I WAS GOING TO BRAKE AFTER PARKING OVERNIGHT RECENTLY. HAD NO REGEN BECAUSE 100% SOC. THERE IS A SLIGHT HILL DOWN FROM THE RESIDENTIAL AREA I LIVE IN AND HAD ZERO BRAKES ON THE APPROXIMATELY 20-30M TO THE CROSSROADS. THE BRAKES TOOK LUCKILY JUST BEFORE I GOT TO THE MAIN ROAD. VERY SCARY AS THIS IS A WAY TO SCHOOL FULL OF KIDS EVERY MORNING, SO RUNNING IN THE TOP 10 TO 15 KM / H THERE NOW TESLA LOOKING AT THIS NEXT WEEK. CAN NOT POSSIBLY BE CORRECT THIS? SOURCE HTTP://ELBILFORUM.NO/FORUM/INDEX.PHP/TOPIC,26163.0.HTML
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    01-04-2016
  • Summary:
    I AM RAISING THIS AS A MAJOR SAFETY CONCERN IN THE PUBLIC INTEREST. THIS CAR IS FOR SALE AT A SALVAGE AUCTION. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=21255219&ROWID=10&PAGESOURCE=VEHICLERESULTS THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF AT THE SAME POINT OF WEAKNESS AS HAS HAPPENED IN MANY OTHER INCIDENTS. THE FACT THAT THIS IS A 2015 CAR SHOWS THAT THE DESIGN/MANUFACTURING DEFECT HAS NOT BEEN RECTIFIED. THE WHEEL AND TIRE ARE RELATIVELY UNDAMAGED. THE PATTERN OF FAILURE POINTS TO THIS WEAKNESS BEING THE CAUSE OF CRASHES AND NOT DAMAGE THAT OCCURRED AS A RESULT OF THE CRASH. FAILURE OF THIS PART UNDER BRAKING LOAD WOULD CAUSE THE CASTOR ANGLE TO GO BADLY WRONG AND CAUSE THE WHEEL TO VIOLENTLY SWING TO ONE SIDE. THE STEERING ROD IS FRACTURED IN MANY CASES AND IT IS LIKELY THAT THE SHARP END OF THE BROKEN ROD SPEARING INTO THE WHEEL RIM IS THE CAUSE OF SO MANY SLICED WHEELS AS SHOWN IN FLICKR ALBUMS. HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/WITH/72157664301101256 ONCE AGAIN, I AM REPORTING THIS TO PROTECT THE PUBLIC. THESE CARS ARE ON THE ROADS ALL OVER THE WORLD AND PRESENT A SERIOUS DANGER TO THE PUBLIC. I HAVE USED A FICTITIOUS USA ADDRESS TO COMPLY WITH YOUR WEBSITE REQUIREMENTS
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    01-04-2016
  • Summary:
    PLEASE NOTE, I AM NOT MAKING FRIVOLOUS COMPLAINTS. I AM TRYING TO ALERT YOU TO A PATTERN OF FAILURE WITH THE TESLA SUSPENSION COMPONENTS. THIS CAR HAS HAD THE ENTIRE BACK WHEEL AND REAR SUSPENSION COMPONENTS TORN OUT BACKWARDS THROUGH THE BODYWORK. THERE IS NO COLLISION DAMAGE FORWARD OF THE WHEEL THAT COULD HAVE CAUSED THIS.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    03-01-2016
  • Summary:
    WHILE USING THE AUTOPILOT ON A BUSY I-80 FREEWAY IN SAN FRANCISCO. I WAS DRIVING SOUTH AND IN THE MIDDLE LANE TRYING TO MAKE A LANE CHANGE INTO THE LEFT LANE. I HIT THE SPEED ADJUSTER KNOB INSTEAD OF THE TURN SIGNAL, THIS AUTOMATICALLY INCREASES THE SPEED OF THE CAR WITHOUT INTENDING TO PERFORM SUCH ACTION. THIS ACTION COULD PROVE FATAL IF A BICYCLIST OR OTHER BIKES IN THE CATEGORY ARE IN FRONT. THIS IS A DESIGN FLAW. THE TURN SIGNAL IS TOO CLOSE TO THE SPEED ADJUSTER KNOB, AND I COULD FORESEE A SAFETY INCIDENCE OCCURRING DUE TO THIS LAPSE. THANK YOU. *TR
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    02-15-2016
  • Summary:
    THIS VEHICLE IS UP FOR SALE AS A SALVAGE WRECK. THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF AGAIN IN THE SAME WAY AS MANY OTHER INCIDENTS. THIS BROKEN PART APPEARS TO BE THE CAUSE OF THE CRASH AND NOT THE RESULT OF IT. THIS PART IS WEAK AND IS FAILING REPEATEDLY PUTTING THE PUBLIC AT RISK. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=21255219&ROWID=8&PAGESOURCE=VEHICLERESULTS
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    02-02-2016
  • Summary:
    HERE IS A TESLA MODEL S IN THE WRECKING YARD. HTTP://WWW.COPART.COM/US/LOT/14952156?SEARCHID=1571797569 THE FRONT SUSPENSION HAS BROKEN AND THE WHEEL HAS BEEN SLICED IN HALF WHILE IT WAS STILL ROTATING. THIS EFFECT CAN BE SEEN IN MANY WRECKED TESLAS. NORMALLY IT WOULD BE EXPECTED THAT THE BRAKES WOULD BE APPLIED HARD PRIOR TO A COLLISION AND THEREFORE THE WHEEL WOULD NOT HAVE REVOLVED SUFFICIENTLY TO PARE THE WHEEL IN HALF. THE SUSPENSION COMPONENTS IN THIS CAR ARE MADE FROM HOLLOW EXTRUDED ALUMINUM AND IT SEEMS PROBABLE THAT THERE IS NOT SUFFICIENT MARGIN OF SAFETY FOR SUCH A HEAVY HIGH PERFORMANCE CAR. PLEASE LOOK AT ALL THE EXAMPLE OF SIMILAR FAULTS ON FLICKR HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157661343139261/ PLEASE INVESTIGATE THIS TO PREVENT FURTHER ACCIDENTS. *TR
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    02-02-2016
  • Summary:
    THIS CAR IS FOR SALE AS A SALVAGE WRECK. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=21706777&ROWID=8&PAGESOURCE=VEHICLERESULTS# THE REAR SUSPENSION HAS COMPLETELY TORN AWAY AND ALL THE SUSPENSION COMPONENTS ARE SHEARED OFF. THERE IS NO IMPACT DAMAGE THAT COULD ACCOUNT FOR THIS. THERE APPEARS TO BE A PATTERN OF FAILURE IN THE TESLA SUSPENSION COMPONENTS BOTH FRONT AND REAR. THE SUSPENSION COMPONENTS ARE MADE OF HOLLOW ALUMINUM EXTRUSIONS AND SEEM TO HAVE INSUFFICIENT MARGIN OF SAFETY TO COPE WITH THE HIGH POWER AND HEAVY WEIGHT OF THE VEHICLE. PLEASE INVESTIGATE THIS URGENTLY. NOTE: FICTITIOUS ADDRESS USED TO COMPLY WITH YOUR WEBSITE REQUIREMENTS. MY CORRECT CONTACT DETAILS ARE INCLUDED IN THIS FORM SUBMISSION.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    02-01-2016
  • Summary:
    HERE IS A TESLA MODEL S IN THE WRECKERS YARD WITH HEAVY FRONT END DAMAGE. HTTP://WWW.COPART.COM/US/LOT/17976436?SEARCHID=1110743839 THE REAR OF THE CAR APPEARS TO BE COMPLETELY UNDAMAGED EXCEPT THAT BOTH REAR WHEELS ARE SPLAYED OUTWARDS AT AN EXTREME ANGLE. THE ALLOY COMPONENTS ARE TOO WEAK FOR THE LOADS IMPOSED BY THIS HIGH POWERED ELECTRIC VEHICLE. IT IS FAR MORE LIKELY THAT THE SKEWED REAR WHEELS CAUSED THE CRASH RATHER THAN BEING DAMAGED DURING THE CRASH. THE REAR WHEELS AND TIRES ARE UNDAMAGED AND HAVE NOT SUFFERED ANY IMPACT. PLEASE NOTE: FICTITIOUS ADDRESS USED TO COMPLY WITH YOUR WEBSITE REQUIREMENTS. I AM UNSURE IF ACTUAL INJURY RESULTED BUT FROM THE SEVERITY OF THE DAMAGE IT ALMOST CERTAINLY DID.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    02-20-2016
  • Summary:
    YET ANOTHER TESLA MODEL S WITH THE SUSPENSION BROKEN AND THE WHEEL COMPLETELY FALLEN OFF. CAR HAS ONLY TRAVELLED 500 MILES AND HAS NOT BEEN IN A CRASH. NO IMPACT DAMAGE THAT COULD ACCOUNT FOR THE SUSPENSION BREAKING LOOSE. HTTP://WWW.COPART.COM/US/LOT/35327875 NOT ONLY ARE THERE MULTIPLE FAILURES LIKE THIS BUT THERE APPEARS TO BE A DETERMINED EFFORT TO SUPPRESS REPORTING OF THE ISSUE. HERE ARE LINKS TO THE CACHED VERSION OF A FORUM THREAD WITH OWNERS REPORT AND PHOTOGRAPHS OF BROKEN SUSPENSION PARTS. PAGE 1 HTTPS://WEBCACHE.GOOGLEUSERCONTENT.COM/SEARCH?Q=CACHE:WOGHKXVBYX0J:HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/THE-REAR-AXLE-SHAFT-BROKEN-WITHOUT-REASON.67935/+&CD=1&HL=EN&CT=CLNK&GL=AU PAGE 2 HTTPS://WEBCACHE.GOOGLEUSERCONTENT.COM/SEARCH?Q=CACHE:DS6C8VTD4LCJ:HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/THE-REAR-AXLE-SHAFT-BROKEN-WITHOUT-REASON.67935/PAGE-2+&CD=1&HL=EN&CT=CLNK&GL=AU PAGE 3 HTTPS://WEBCACHE.GOOGLEUSERCONTENT.COM/SEARCH?Q=CACHE:RHDCHCNZHBYJ:HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/THE-REAR-AXLE-SHAFT-BROKEN-WITHOUT-REASON.67935/PAGE-3+&CD=1&HL=EN&CT=CLNK&GL=AU THE THREAD HAS BEEN DELETED DESPITE IT BEING OF VITAL IMPORTANCE TO WARN OF THE DANGERS. I INTEND TO REPORT THIS SITUATION TO THE FBI BECAUSE I BELIEVE IT FALLS WITHIN THEIR JURISDICTION PLEASE TAKE ACTION BEFORE THERE IS A FATAL ACCIDENT. . PLEASE NOTE: FICTITIOUS USA ADDRESS AND PHONE NUMBER USED TO SUIT YOUR WEBSITE REQUIREMENTS. MY GENUINE EMAIL AND CONTACT DETAILS HAVE BEEN PROVIDED ON THIS SUBMISSION
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    04-28-2016
  • Summary:
    THE CAR WAS BEING SLOWLY PULLED INTO A PARKING SPACE AT A BANK WHEN IT EXPECTANTLY ACCELERATED. IT JUMPED A CURB, PASSED THOUGH SHRUBS, CLIPPED A TREE, AND WAS ABLE TO BE STEERED AWAY FROM A LIGHT POLE. IT CAME TO REST HALF INTO THE ROAD. THERE WERE SKID MARKS FROM THE ATTEMPTED BRAKING THAT WERE PHOTOGRAPHED. NONE THE SAFETY FEATURES INCLUDING PROXIMITY WARNING, AND COLLISION AVOIDANCE OR AIR BAGS ACTIVATED.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    04-04-2016
  • Summary:
    THIS A FRESH EXAMPLE OF THE SUSPENSION BREAKING COMPLETELY LOOSE. CAR WAS INVOLVED IN A MINOR COLLISION WITH A HONDA BUT THE REAR SUSPENSION OF THE TESLA HAS COMPLETELY TORN AWAY. THIS MAY WELL HAVE BEEN THE CAUSE OF THE CRASH. NOTE THAT WHEN THE ENTIRE SUSPENSION IS TORN LOOSE LIKE THIS THE HYDRAULIC HOSES WILL BE BROKEN AND LEAD TO TOTAL BRAKE FAILURE. THE REPORT IS ON A FORUM IN CHINA. THIS IS AN AMERICAN MADE CAR SOLD ALL OVER THE WORLD. OWNERS IN CHINA HAVE BEEN COMPLAINING OF MANY CASES OF SUSPENSION FAILURES. HTTP://CLUB.AUTOHOME.COM.CN/BBS/THREAD-C-2357-51626688-1.HTML THE WHEEL AND TIRE ARE UNDAMAGED. THERE IS NO COLLISION DAMAGE THAT COULD ACCOUNT FOR THE WHEEL FALLING OFF. THE TRANSLATION OF THE THREAD SHOWS THAT THE OWNER IS COMPLAINING OF A WEAK SUSPENSION THAT SHOULD NOT HAVE FALLEN OFF. PLEASE LOOK AT THE OVERALL PICTURE. THERE ARE SO MANY CASES OF SIMILAR FAILURES THAT PROVE A DANGEROUS DEFECT THAT AN INVESTIGATION BY NHTSA NEEDS TO BE OPENED..
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    02-01-2016
  • Summary:
    THIS IS YET ANOTHER EXAMPLE OF A TESLA MODEL S WITH THE SUSPENSION FALLEN APART. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=21706777&ROWID=11&PAGESOURCE=VEHICLERESULTS THIS CAR HAS ONLY TRAVELLED 2000 MILES FROM NEW. YOU CAN CLEARLY SEE THE BROKEN PARTS OF THE SUSPENSION. THE WHEEL AND TIRE ARE UNDAMAGED. THIS FAILURE CAN NOT POSSIBLY BE THE RESULT OF IMPACT DAMAGE AND WAS ALMOST CERTAINLY THE CAUSE OF THE ACCIDENT. TESLA OFFERS OWNERS OF CARS THAT HAVE HAD SUSPENSION FAILURES A "GOODWILL PAYMENT" IN RETURN FOR SIGNING A NON DISCLOSURE AGREEMENT. THERE HAVE BEEN HUNDREDS OF SIMILAR SUSPENSION FAILURES ON TESLAS BUT VERY FEW OWNERS HAVE FILED COMPLAINTS. HERE IS AN OWNER WHOSE FRONT SUSPENSION FELL APART AND HE WAS CONCERNED THAT THE FAULT MIGHT AFFECT MANY OTHER CARS IN THE WORLDWIDE FLEET OF TESLAS. GPCORDARO, APR 28, 2016 WHILE DRIVING ON A BACK ROAD AT A VERY LOW RATE OF SPEED, ABOUT 5 MPH. THE ROAD WAS ROUGH SO MY AIR RIDE WAS AT IT MAX LIFT. AS I WAS PROCEEDING DOWN A STEEP HILL I HEARD A SNAP AND FELT MY STEERING WHEEL PULL TO THE LEFT. I STOPPED THE CAR FOR FURTHER INSPECTION ONLY TO DISCOVER THAT MY LEFT FRONT HUB ASSEMBLY SEPARATED FROM THE UPPER CONTROL ARM. THIS COULD HAVE BEEN A TRAGIC ACCIDENT CAUSING INJURY OR EVEN DEATH. TESLA JUST INFORMED THAT THIS IS NOT COVERED UNDER WARRANTY, STATING THAT THE CAUSE WAS DUE TO NORMAL WEAR AND TEAR. I HAVE OWNED MANY CARS IN MY LIFE AND HAVE NEVER EXPERIENCED SUCH A FAILURE. ******* AND THEN HE ACCEPTED THE OFFER AND SIGNED THE NDA. ******* GPCORDARO, SATURDAY AT 4:52 AM THIS IS THE LAST POST I WILL MAKE ON THIS SUBJECT. TESLA AND I HAVE COME TO TERMS. I AM NOT AT LIBERTY TO DISCUSS THE TERMS, I CAN ONLY SAY THAT I AM SATISFIED. I BELIEVE THAT TESLA IS COVERING UP THE SUSPENSION FAILURES. PLEASE INVESTIGATE.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    05-11-2016
  • Summary:
    WHILE DRIVING SLOWLY ~5MPH IN A WAL MART PARKING LOT, MY WIFE WENT TO PULL INTO A PARKING SPOT, SHE TOOK HER FOOT OFF THE ACCELERATOR PEDAL AND THE CAR ACCELERATED "FULLY" ALMOST HITTING THE CAR IN FRONT. MY WIFE HAD TO SLAM ON THE BRAKES TO PREVENT AN ACCIDENT.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-01-2016
  • Summary:
    ANOTHER MODEL S WITH A BROKEN FRONT SUSPENSION STEERING KNUCKLE. HTTP://WWW.COPART.COM/US/EN/LOT/23161406 THERE IS NO DAMAGE TO THE WHEEL AND NO IMPACT DAMAGE TO THE CAR THAT WOULD EXPLAIN THE COMPONENTS SNAPPING OFF. BY MAGNIFYING THE PHOTOGRAPH OF THE FRONT RH WHEEL IT IS POSSIBLE TO SEE THAT THERE IS A DEEP GROOVE WORN INTO THE TIRE WHICH IS WELL BELOW THE LEVEL OF THE TREAD ON THE UNDAMAGED PORTION OF THE TIRE. IT IS ALMOST CERTAIN THAT THIS DAMAGE WAS CAUSED WHILST THE CAR WAS STILL ROLLING FORWARD AND WAS MOST LIKELY TO HAVE BEEN THE CAUSE OF THE ACCIDENT. THERE IS A PATTERN OF FAILURE IN THE TESLA WHICH SEEMS TO BE CAUSED BY WEAK ALLOY SUSPENSION COMPONENTS. PLEASE INVESTIGATE THIS MATTER.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-01-2016
  • Summary:
    THIS 2015 TESLA MODEL S WITH JUST 7000 MILES ON THE ODOMETER HAS JUST ARRIVED IN THE SALVAGE YARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=21562496&ROWID=1&PAGESOURCE=VEHICLERESULTS IT APPEARS THAT THE AIR SUSPENSION HAS COLLAPSED. THERE IS NO COLLISION DAMAGE BUT THE DRIVER AIRBAG HAS DEPLOYED SUGGESTING THAT THE CAR HAD A SUDDEN EXTREME DECELERATION. OWNERS HAVE BEEN COMPLAINING ON THE FORUMS THAT THEIR AIR SUSPENSIONS HAVE COLLAPSED AND THAT THE TESLA DOES NOT HAVE BUMP STOPS TO PREVENT THE SUSPENSION BOTTOMING OUT AND THE WHEELS JAMMING IN THE WHEEL WELLS. EXAMPLE: AIR SUSPENSION FAILURE WITH VERY UNPLEASANT RESULTS | TESLA MOTORS HTTPS://FORUMS.TESLAMOTORS.COM/EN_AU/.../AIR-SUSPENSION-FAILURE-VERY-UNPLEASANT-RESUL... JUL 30, 2015 - FIRST THE GOOD PART: TESLA 1-800 ROADSIDE FOLKS WERE VERY GOOD, THE TOW-TRUCK DRIVER WAS VERY GOOD, AND THE SERVICE CENTER WAS VERY GOOD. TESLA CLAIMS IN A BLOG POST THAT THEY HAVE BEEN GIVEN THE OK BY TESLA AND THERE HAS BEEN NO PROBLEM FOUND WITH THE SUSPENSION. HTTPS://WWW.TESLAMOTORS.COM/BLOG/GRAIN-OF-SALT I AM DISINCLINED TO BELIEVE THAT IS THE CASE. PLEASE INVESTIGATE.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-09-2016
  • Summary:
    ANOTHER MODEL S WITH THE BACK WHEEL SKEWED AT A CRAZY ANGLE. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22250192&ROWID=11&PAGESOURCE=VEHICLERESULTS# IT APPEARS THAT THE AIR SUSPENSION HAS COLLAPSED CAUSING ALL OF THE WHEELS TO BE JAMMED UP IN THE WHEEL WELLS. PLEASE CONTINUE WITH YOUR INVESTIGATIONS INTO THIS MATTER. WHILST THE LETTER OF THE TESLA NDAS DO NOT SPECIFICALLY PROHIBIT OWNERS REPORTING FAULTS TO NHTSA THE SPIRIT OF THE AGREEMENT WOULD PROBABLY DISSUADE OWNERS FROM REPORTING PROBLEMS.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    03-02-2016
  • Summary:
    WHILE DRIVING THE CAR AND ACCELERATING TO HIGHWAY SPEED, WITH AUTOPILOT/TACC ENABLED IT WILL BRAKE HARD FROM HIGHWAY SPEEDS TO AND INCORRECT "KNOWN" 45 MPH (+5 MPH AUTO PILOT THRESHOLD). I USE "KNOWN" AS IT APPEARS TO BE GPS DATA THAT PRESENTS THE MPH. THE ACTUAL SPEED LIMIT IS 65 MPH. DRIVERS WILL NOTICE THE CARS DASH BOARD WILL DISPLAY THE INCORRECT MPH AS WELL. RESULT IS THAT WHEN GETTING ON TO HIGHWAY, IT SLOWS YOU BACK DOWN TO 45-50 MPH. IF ACCELERATING ON AN ON RAMP, WITH CRUISE CONTROL ACTIVE IT WILL SLOW THE VEHICLE. MERGING INTO TRAFFIC ALREADY AT HIGHWAY SPEEDS AND HAVING THE MODEL S CRUISE CONTROL/ AUTOPILOT SLOWING DOWN WILL CAUSE REAR END ACCIDENTS INTO THE MODEL S. THIS SPECIFIC SCENARIO WAS ON A HAS HAPPENED MULTIPLE TIMES AND I HAVE MADE TESLA AWARE OF THE DEFECT/BUG. THIS ALSO HAPPENS WHEN PASSING UNDER OVERPASSES WITH A MPH THAT IS LESS THAN THE HIGHWAY SPEED LIMIT. IT HAS BEEN 3 MONTHS AND IT HAS NOT BEEN CORRECTED. THIS INCIDENT HAPPENED IN A CLOVERLEAF INTERCHANGE. I HAVE UNCOVERED OTHER DEFECTS OF THIS NATURE AND WILL REPORT THEM IN SEPARATE INCIDENTS. ALL INCIDENTS HAVE BEEN SUBMITTED TO TESLA MOTORS AND TO MY KNOWLEDGE THEY ARE PLANNING TO CORRECT THE SITUATION. I HAVE MORE DATA ON THIS SUCH AS GPS LOCATION DATA, LOGS, ECT IF NEEDED.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    06-10-2016
  • Summary:
    UNINTENDED, UNCOMMANDED ACCELERATION. CAR RAPIDLY ACCELERATED TO MAXIMUM THROTTLE DURING PARKING MANEUVER IN A PARKING STRUCTURE. I WAS TRAVELLING AT 3MPH. CAR ACCELERATED, HIT ANOTHER VEHICLE AND A WALL. TESLA CLAIMS VEHICLE LOGS SHOW THROTTLE WAS COMMANDED TO 98%. AT NO TIME DID I HAVE ANYTHING BUT A LIGHT TOUCH ON THE THROTTLE.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    01-01-2016
  • Summary:
    THE ONLINE OWNER'S MANUAL STATES THERE SHOULD BE 144MM OR 5.65" OF GROUND CLEARANCE ON MY 90D. I HAVE LESS THAN 5". I HAVE BROUGHT THIS TO TESLA'S ATTENTION AND THEY STATE THAT THERE IS A RANGE THAT THEY CAN HAVE. I HAVE BELOW THE MANUAL CLEARANCE. THIS LOWER CLEARANCE HAS MADE ME BOTTOM OUT AND TO TAKE SPEED BUMP/DITCHES SLOWER MAKING CARS ALMOST HIT ME FROM BEHIND. I'M NOT SURE THIS IS A SAFETY ISSUE BUT IT DOESN'T MEET THEIR OWN SPECIFICATIONS. IT IS VERY UNNERVING TO WORRY ABOUT IMPEDING TRAFFIC OR DAMAGING MY VEHICLE.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    03-02-2016
  • Summary:
    HERE IS A WEBSITE FROM CHINA WHICH SHOWS A TESLA IN THE MIDDLE OF A CITY WHERE IT WOULD BE IMPOSSIBLE TO TRAVEL AT HIGH SPEED. HTTP://CHUANSONG.ME/N/301825551833 THE BACK SUSPENSION HAS COMPLETELY TORN AWAY. THIS IS A HIGH RESOLUTION PHOTOGRAPH AND YOU CAN SEE THAT THE TREAD HAS BEEN TOTALLY WORN OFF THE TIRE AND IT HAS PARTIALLY MELTED FROM THE HEAT. A CHINESE SPEAKER WOULD BE ABLE TO GET MORE INFORMATION FROM THE WEBSITE THAN I CAN GET BY USING GOOGLE TRANSLATE. PLEASE INVESTIGATE THIS AS A MATTER OF URGENCY.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    09-23-2015
  • Summary:
    HERE IS A NEWSPAPER REPORT FROM GERMANY. HTTP://WWW.ECHO-ONLINE.DE/LOKALES/BERGSTRASSE/KREIS-BERGSTRASSE/ZWEI-MAENNER-NACH-VERKEHRSUNFALL-IN-AUTO-EINGEKLEMMT_16183699.HTM TWO MEN SERIOUSLY INJURED WHEN MODEL S SWERVED OFF ROAD. THE SNAPPED OFF FRONT SUSPENSION WITH HALF THE WHEEL ATTACHED IS LYING ON THE GROUND 10 METRES IN FRONT OF THE CAR. THE WHEEL HAS BEEN SLICED IN HALF WHILST STILL ROTATING. THE REPORT STATES THAT THE CAR WAS TRAVELLING ON A STRAIGHT SECTION OF THE FREEWAY, BRAKED FOR ROADWORKS AND SUDDENLY VEERED OFF ROAD. PLEASE ADD THIS TO THE LIST OF CRASHES THAT SEEM TO HAVE BEEN CAUSED BY COLLAPSING SUSPENSIONS
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    04-04-2016
  • Summary:
    ELECTRONIC PARKING, WHILE PARKING THE AUTOMOBILE IN THE GARAGE I PRESSED THE PARKING OPTION. THE AUTOMOBILE SURGED, RAMMED THE GARAGE, BACKED UP AND RAMMED THE GARAGE AGAIN AND CAREENED BACKWARDS INTO THE STREET.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    06-10-2016
  • Summary:
    HERE IS ONE OF MANY THREADS IN WHICH TESLA OWNERS COMPLAIN OF RAPID AND UNEVEN TIRE WEAR. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/OK-TIRE-WEAR-IS-PAST-RIDICULOUS-PHOTO-ATTACHED.71844/ THERE IS A PHOTO (ATTACHED) SHOWING TIRES WORN DOWN TO THE CORDS ON THE HIDDEN INSIDE EDGE AFTER ONLY 5000 MILES. IT IS VERY LIKELY THAT OWNERS WOULD BE UNAWARE OF THIS PROBLEM UNTIL THE TIRE FINALLY BLOWS OUT WHICH COULD EASILY CAUSE A CRASH. THIS PROBLEM IS VERY COMMON AND OWNERS ARE RESORTING TO EXTREMELY DANGEROUS DIY MODIFICATIONS TO REDUCE TIRE WEAR. THESE MODIFICATIONS ARE PROBABLY ILLEGAL AND COULD CAUSE INSTABILITY. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/INSTALLED-ADJUSTABLE-REAR-CAMBER-LINKS-TO-REDUCE-REAR-TIRE-WEAR.38524/ HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/UPPER-REAR-LINK-BUILD-REDUCES-REAR-CAMBER-TO-IMPROVE-TIRE-WEAR.20378/ PLEASE NOTE THAT I AM A CONCERNED CITIZEN FROM OUTSIDE USA AND HAVE ENETERED A FICTITIOUS ADDRES TO COMPLY WITH YOUR WEBSITE REQUIREMENTS. MY CORRECT NAME AND CONTACT DETAILS HAVE BEEN SUPPLIED TO YOU. I UNDERSTAND THAT IT IS LEGAL FOR A CONCERNED CITIZEN THAT IS NOT A TESLA OWNER AND NOT A US RESIDENT TO FILE A COMPLAINT AND THAT I AM NOT ACTING FRAUDULENTLY IN ANY WAY.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-01-2016
  • Summary:
    HERE IS A TESLA IN THE WRECKING YARD HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22383879&ROWID=5&PAGESOURCE=VEHICLERESULTS# THE FRONT TIRE HAS BEEN WRENCHED OFF THE RIM AND HAS THE TREAD GOUGED AWAY. THIS LOOKS LIKE ANOTHER CASE OF COLLAPSED SUSPENSION WITH BROKEN SUSPENSION ARM PEELING OFF THE TIRE BEFORE THE COLLISION.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    05-01-2016
  • Summary:
    HERE IS A MODEL S IN THE JUNKYARD. THE AIR SUSPENSION HAS COLLAPSED AND THE BODY HAS SLUMPED SO LOW THAT THE WHEELS ARE JAMMED UP IN THE WHEEL WELLS. THE FRONT RH TIRE AND RIM HAVE BEEN DAMAGED. OWNERS HAVE REPORTED THAT THE MODEL S DOES NOT HAVE BUMP STOPS ON THE SUSPENSION SO THAT LOSS OF AIR PRESSURE CAN HAVE DISASTROUS CONSEQUENCES. "THE RIGHT FRONT AIR STRUT FAILED DUE TO A LEAK WHICH CAUSED THE WHOLE FRONT OF THE CAR TO DROP SO MUCH THAT THE WHEELS WERE RUBBING AGAINST THE INSIDE OF THE WHEEL WELL, AND THE FRONT OF THE CAR WAS RUBBING ON THE GROUND. THE CAR BECAME ABSOLUTELY NOT DRIVABLE. LUCKILY I WAS PARKED WHEN THIS HAPPENED. THE TOW TRUCK DRIVER COULD ONLY DO INCH-BY-INCH TURNS TO ORIENT THE CAR TO FACE THE TOW TRUCK, AND THEN HAD TO MOVE IT UP AGAIN INCH-BY-INCH USING WOODEN BLOCKS JUST SO THE WHEEL WELL AND THE BOTTOM WOULD NOT GET DAMAGED. WHY DOESN’T TESLA AIR-SUSPENSION DESIGN INCORPORATE SOME SORT OF A STOPPER TO STOP THE CAR FROM GOING LOWER THAN THE LOWEST FUNCTIONAL AIR-SUSPENSION SETTING? THE SERVICE CENTER TECH HAD THE SAME IDEA!!!! AT LEAST IT WOULD BE DRIVABLE WHEN THE SYSTEM FAILED. I AM VERY CONCERNED HOW THE CAR WOULD HANDLE IF THIS AIR SUSPENSION FAILURE OCCURRED WHILE DRIVING 70 MPH" HTTPS://FORUMS.TESLAMOTORS.COM/EN_AU/FORUM/FORUMS/AIR-SUSPENSION-FAILURE-VERY-UNPLEASANT-RESULTS THIS IS NOT GOOD!
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-01-2016
  • Summary:
    ANOTHER MODEL S IN THE JUNKYARD. HTTP://WWW.COPART.COM/US/LOT/23726316?SEARCHID=1302071014 FRONT SUSPENSION TWISTED AND BENT. NO COLLISION DAMAGE FORWARD OF THE WHEEL THAT COULD HAVE CAUSE THE SUSPENSION TO BE DAMAGED LIKE THAT. PLEASE ADD THIS TO THE LIST OF SUSPENSION FAILURES
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-06-2016
  • Summary:
    I WAS DRIVING THE 2015 TESLA MODEL S , WEST BOUND ON I-80 APPROACHING THE BAY BRIDGE IN SAN FRANCISCO FROM OAKLAND , I HEARD S TRANCE SQUEAKY NOISE COMING FROM THE REAR OF MY CAR & I PULLED OVER THAT SAW THE LEFT REAR TIRE & WHEEL LOOKED TILTED , IT APPEARED THE WHEELS & SUSPENSION OF THE CAR HAD FAILED SUSPENSION FAILED . I CALLED TESLA ROADSIDE ASSISTANCE AT 2:30 PM ASKING FOR HELP , THE ANSWERING SERVICE INSTEAD OF TRYING TO HELP THE TESLA WAS ARGUING WITH ME OVER THE PHONE THAT THIS ISSUE MAY NOT BE COVERED BY THE WARRANTY AND I MAY NEED TO PAY FOR THE TOWING COST & REPAIR COST. THEY REFUSED TO HELP ME IN ANYWAY TO BRING THE CAR TO THEIR SERVICE . I CALLED A TOWING SERVICE & HAD THE CAR TOWED AT MY OWN EXPENSE AFTER THE LONG NEVER ENDING WAITING & TERRIBLE TRAFFIC OF FRIDAY AFTERNOON . I GOT THE CAR TOWED TO THE TESLA SERVICE IN DUBLIN CALIFORNIA . THEY TOOK MY CAR IN FRIDAY EVENING. THE NEXT MONDAY THEY CALLED AND SAID THE LEFT REAR AXLE & WHEEL ARE BROKEN . THE COST TO REPAIR $13,000. THEY DENIED THAT THIS IS WARRANTY ISSUE . MY INSURANCE PAID FOR THIS OUTRAGEOUS REPAIR COST . IT TOOK 3 WEEKS FOR THEM TO FIX THE AXLE & THE WHEEL . I AM NOT CONFIDENT THAT THIS CAR IS SAFE TO DRIVE . THE TESLA COSTUMER SERVICE IS TERRIBLE , THEY ARE UNHELPFUL , CHEAP & LEAVE THE COSTUMER HIGH & DRY IN A CRISIS . THEY DO NOT TAKE RESPONSIBILITY FOR THE CAR PARTS FAILURE & WARRANTY ISSUES . I HAD NEVER EXPERIENCED BROKEN WHEELS OR AXLES IN MY 20 YEARS OF DRIVING .
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-10-2016
  • Summary:
    HERE IS A PHOTOGRAPH OF THE TESLA THAT RECENTLY CRASHED IN GERMANY. HTTP://WWW.DIGITALTRENDS.COM/CARS/TESLA-S-ACCIDENT-SURVIVORS-GERMANY/ TESLA CLAIMS THAT THIS CRASH DEMONSTRATES THE REMARKABLE SAFETY OF THE CAR BECAUSE THE TEENAGE OCCUPANTS ESCAPED WITH THEIR LIVES. CLOSE EXAMINATION OF THE PHOTOGRAPH SHOWS THAT THE TREAD OF THE RH TIRE HAS BEEN WORN AWAY WHILST THE WHEEL WAS STILL ROTATING AND THAT THIS CAN ONLY HAVE OCCURRED WHILST THE CAR WAS STILL DRIVING ON A BITUMEN HIGHWAY AND NOT AFTER GOING OFF ROAD. I BELIEVE THIS IS ANOTHER EXAMPLE OF SUSPENSION FAILURES CAUSING CRASHES.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    03-30-2016
  • Summary:
    WE WERE DRIVING ON A LIMITED ACCESS HIGHWAY AT NIGHT WITH THE AUTO STEER FUNCTIONALITY ACTIVATED. AT A MILD LEFTWARD CURVE IN THE ROAD, THE CAR BEGAN STEERING INTO THE LANE TO OUR RIGHT, EVEN THOUGH THERE WAS A CAR NEXT TO US IN THAT LANE. THE VISUAL DISPLAY INDICATED THAT THE CAR HAD LOST TRACK OF THE LANE MARKINGS, AND HAD LATCHED ONTO A CAR AHEAD OF US IN THE LANE TO OUR RIGHT AS A VEHICLE TO FOLLOW. MY WIFE, WHO WAS DRIVING, NOTICED THE CAR CHANGING LANES AND TURNED THE STEERING WHEEL HARD TO THE LEFT TO CORRECT IT. THE AUTO STEER DISENGAGED AND WE AVOIDED A COLLISION.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    06-01-2016
  • Summary:
    ANOTHER TESLA IN THE JUNKYARD. HTTP://WWW.COPART.COM/US/LOT/22864206?SEARCHID=1540816254 THERE IS NO COLLISION DAMAGE TO THE CAR BUR THE ENTIRE FRONT SUSPENSION HAS SNAPPED OFF. THIS IS AN AWD MODEL AND SHOULD BE EXPECTED TO HAVE A STRONGER SUSPENSION TO COPE WITH THE ADDED WEIGHT AND POWER. THIS IS CLEARLY NOT THE CASE BECAUSE THE SUSPENSION COMPONENTS HAVE SNAPPED OFF PLEASE LOOK AT THIS CAR AS PART OF YOUR INVESTIGATION INTO POTENTIAL DEFECTS IN THE TESLA SUSPENSION
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    08-01-2017
  • Summary:
    HERE IS ANOTHER TESLA IN THE JUNKYARD : HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26176475&ROWNUMBER=47&LOADRECENT=TRUE THE SUSPENSION HAS COLLAPSED AND THE FRONT WHEEL HAS GONE WHOMPY. NO AIR-BAGS HAVE BEEN DEPLOYED. THERE IS NO DAMAGE TO THE BODYWORK, NOT EVEN A BROKEN HEADLIGHT. THIS IS ANOTHER EXAMPLE OF TESLA SPONTANEOUS SUSPENSION COLLAPSE. THE ALLOY SUSPENSION COMPONENTS ARE TOO WEAK FOR THE PURPOSE. THEY HAVE INSUFFICIENT MARGIN OF SAFETY. THE CAST ALLOY PARTS ARE PRONE TO CASTING DEFECTS MAKING THEM DANGEROUSLY WEAK. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    09-01-2017
  • Summary:
    HERE IS YET ANOTHER TESLA IN THE JUNKYARD WITH A BROKEN SUSPENSION: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26267542&ROWNUMBER=88&LOADRECENT=TRUE MULTIPLE COMPONENTS OF THE SUSPENSION HAVE SNAPPED. THE STEERING KNUCKLE HAS BROKEN IN HALF AND THE LOWER ARM BALL JOINTS HAVE FAILED. THERE HAVE BEEN MANY OTHER EXAMPLES OF THIS KIND OF FAILURE AND IT IS APPARENT THAT TESLA IS QUIETLY FIXING SOME CUSTOMERS CARS WITHOUT EVEN INFORMING OTHER OWNERS OF THE DANGER. EXAMPLE - HTTP://BIT.LY/2Y5UQCC AND ALSO HTTPS://SEEKINGALPHA.COM/NEWS/3299876-TRUTH-CATCHING-TESLA-WSJ?V=1507546600 ***MINE HAS HAD NUMEROUS SUSPENSION REPLACEMENTS DONE DURING SERVICING (NOT REQUESTED BY ME, BUT PRINTED ON THE JOB SHEETS). I ALSO KNOW SEVERAL OTHERS WITH SIMILAR VINTAGE CARS (PRE-2015) THAT HAVE HAD SIMILAR PROACTIVE WORK DONE. SO IT MAY NOT BE WHOLESALE THROUGHOUT THE FLEET, BUT IT DOES APPEAR THEY HAVE BEEN DOING "RECALL-LITE" ON SOMETHING SUSPENSION RELATED ON AT LEAST PART OF THE FLEET.**** PLEASE TAKE ACTION. CONCERNED CITIZEN ETC.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    10-01-2017
  • Summary:
    HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26419239&ROWNUMBER=95&LOADRECENT=TRUE IT HAS BEEN HIT FROM THE REAR BUT THE ATTACHED PHOTOGRAPHS SHOW A SKEWED REAR WHEEL AND BROKEN SUSPENSION LINKAGE WHICH IS VERY LIKELY THE REASON THAT THE CAR SUDDENLY SLOWED/SWERVED CAUSING IT TO BE HIT FROM THE REAR. THE ALLOY LOWER SUSPENSION ARM HAS SNAPPED. THE WHEEL AND TIRE ARE UNDAMAGED. IT IS HIGHLY IMPROBABLE THAT COLLISION DAMAGE WAS THE CAUSE OF THE BROKEN SUSPENSION ARM SINCE THE TIRE WOULD HAVE ABSORBED MOST OF THE IMPACT. FROM THE CRASH TESTING VIDEOS IT IS EVIDENT THAT THE TESLA WHEELS ARE VERY FRAGILE AND OUGHT TO HAVE BROKEN BEFORE THE SUSPENSION DID. THIS LOOKS ONCE AGAIN TO BE THE FAULT OF POOR DESIGN AND MANUFACTURING OF THE CAST ALLOY SUSPENSION PARTS IN THE TESLA. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. DATE OF INCIDENT IS AN APPROXIMATION.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    10-01-2017
  • Summary:
    HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26516457&ROWNUMBER=54&LOADRECENT=TRUE WHEEL FALLEN OFF AGAIN. PHOTO ATTACHED. THIS IS BECOMING RATHER BORING FOR ME AND FOR YOU. THE SOLUTION IS TO HAVE THESE DANGEROUS CARS RECALLED IMMEDIATELY. PLEASE DO SO. CONCERNED CITIZEN ETC.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    10-01-2017
  • Summary:
    HERE IS A TESLA MODEL S IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/43880137/PHOTOS IT HAS BEEN TOTALLY DESTROYED BY FIRE. ELON MUSK HAS CLAIMED THAT TESLAS ARE MUCH LESS LIKELY TO CATCH FIRE THAN A GASOLINE POWERED CAR AND THAT THEY ARE NOW EVEN SAFER THAN BEFORE DUE TO THE TITANIUM BATTERY SHIELDS AND THE (TEMPORARILY) RAISED SUSPENSION HEIGHT. A GOOGLE IMAGE SEARCH FOR BURNED TESLA OR TESLA FIRE REVEALS THAT THERE HAVE NOW BEEN AT LEAST 20 TESLAS DESTROYED BY FIRE WHICH IS A VERY LARGE NUMBER IN PROPORTION TO THE NUMBER OF CARS ON THE ROADS. I BELIEVE THAT THE 7 GALLONS OF HOT ETHYLENE GLYCOL IN EVERY TESLA IS A HIGH RISK FACTOR. IF THE LITHIUM BATTERY ALSO BECOMES INVOLVED IN A FIRE IT BURNS INTENSELY AND IS EXTREMELY HARD TO EXTINGUISH. NO OTHER ELECTRIC CAR HAS SUCH A HIGH RISK FACTOR OF HAVING ETHYLENE GLYCOL CARRIED IN RADIATORS AT THE VERY FRONT OF THE CAR PLUS SUCH A LARGE VOLUME OF FLAMMABLE LIQUID COOLANT. PLEASE INVESTIGATE. THANK YOU CONCERNED CITIZEN.
  • Crash:
    No
  • Fire:
    Yes
  • Report Receipt Date
    10-09-2017
  • Summary:
    HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/46203307/PHOTOS IT HAS BEEN INVOLVED IN A FIRE. THE ALUMINIUM BODYWORK HAS BEEN MELTED AND BURNED AWAY. THE BATTERY PACK APPEARS TO HAVE BEEN THE SOURCE OF THE FIRE. THE AIR-BAGS HAVE NOT BEEN DEPLOYED AND THERE IS NO SIGN OF COLLISION DAMAGE. THE INVESTIGATION INTO TESLA FIRES WAS CANCELLED AFTER TESLA FITTED A LIGHTWEIGHT TITANIUM BATTERY SHIELD AND RELEASED SOME VERY POOR QUALITY VIDEOS DEMONSTRATING THE INVINCIBILITY OF THE BATTERY SHIELD. THE RIDE HEIGHT WAS ALSO RAISED (FOR A FEW WEEKS) BUT SOON WENT BACK TO ULTRA-LOW. A GOOGLE IMAGE SEARCH FOR "TESLA FIRE" SHOWS THAT MANY OF THESE CARS ARE STILL BURSTING INTO FLAMES. PLEASE INVESTIGATE THIS PROBLEM BEFORE MORE TESLA OCCUPANTS ARE INCINERATED. THANK YOU. CONCERNED CITIZEN.
  • Crash:
    No
  • Fire:
    Yes
  • Report Receipt Date
    12-01-2017
  • Summary:
    HERE IS A DISCUSSION THREAD IN WHICH MULTIPLE OWNERS COMPLAIN AND POST PHOTOGRAPHS OF TESLA POWER STEERING RACKS THAT HAVE COMPLETELY FALLEN TO PIECES: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/ THE FIRST POST WAS OVER A MONTH AGO AND MANY OTHER OWNERS HAVE JOINED IN WITH SIMILAR COMPLAINTS. HOWEVER NONE OF THOSE OWNERS HAVE MADE A REPORT TO NHTSA BECAUSE OF MISGUIDED LOYALTY TO TESLA. PHOTOGRAPHS OF FAILED STEERING COMPONEMNTS ARE ATTACHED. HERE IS A CLIP FROM THE THREAD **PARKED MY CAR IN THE DRIVEWAY AT NOON TODAY. ENTERED THE CAR AT 6PM AND IMMEDIATE MESSAGE "CAR NEEDS SERVICE", "AUTO PARK NOT AVAILABLE", "POWER STEERING " ACCOMPANIED BY AWFUL NOISE AND JERKING WHEN TOUCHING THE STEERING WHEEL. REMOVED THE TUB AND VOILA! THE SAME PROBLEM AS THE ORIGINAL POSTER. VIEW ATTACHMENT 263444 CLEANED IT AND GOT 8MM BOLTS AND DID A BEAUTIFUL RE-ATTACHMENT JOB AND NO MORE MESSAGES BUT WHEN TURNING STEERING WHEEL, AWFUL GRINDING NOISE. SO THE GEAR IS WORN. VIEW ATTACHMENT 263446 OKAY. THAT'S IT. THESE ARE NO LONGER "ONE OFFS" BUT A PATTERN OF SERIOUS PROBLEMS AFFECTING A KEY SAFETY COMPONENT: STEERING. WORST CASE, THE OLDEST MODEL S IS JUST OVER FIVE YEARS OLD. THIS KIND OF WEAR AND DAMAGE--MAJOR STEERING PROBLEMS--IS UNSAT FOR CARS AT TEN OR FIFTEEN YEARS OLD. TESLA: PLEASE GET ON THIS PROBLEM WITH A PLAN TO RECALL THE CARS AND REPLACE THESE COMPONENTS PROACTIVELY, BEFORE THE INEVITABLE BAD PRESS WHICH WILL RESULT FROM DOING NOTHING, NOT TO MENTION THE SAFETY IMPLICATIONS SHOULD THERE BE ACCIDENTS. OBVIOUSLY, THIS IS VERY MUCH A SUPPLIER ISSUE AND THE SUPPLIER NEEDS TO STEP UP AND OPEN THEIR CHECKBOOK, AND OPEN IT WIDE.** PLEASE TAKE IMMEDIATE ACTION. CONCERNED CITIZEN
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    11-01-2017
  • Summary:
    HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/44784947/PHOTOS IT HAS BEEN IN A MAJOR COLLISION AND JUDGING BY THE CONDITION OF THE WRECK IT IS ALMOST CERTAIN THAT OCCUPANTS HAVE BEEN KILLED. GIVEN THE MANY REPORTS THAT HAVE BEEN MADE ALREADY IT IS HIGHLY LIKELY THAT MECHANICAL FAILURE PLAYED A PART IN THIS CRASH. THE ATTACHED PHOTOGRAPH OF THE FRONT TIRE APPEARS TO SHOW THE TREAD WORN AWAY OVER MOST OF THE WIDTH OF THE TIRE. THIS IS CONSISTENT WITH A SUSPENSION COMPONENT FAILURE CAUSING THE TIRE TO RUB UP AGAINST THE WHEEL WELL WHILST THE CAR WAS TRAVELLING. IT WOULD BE IMPOSSIBLE FOR SUCH TREAD WEAR TO OCCUR POST COLLISION AS THE WHEEL WOULD NEED TO HAVE ROTATED HUNDREDS OF TIMES TO CAUSE THE TREAD TO BE WORN SMOOTH. PLEASE TAKE ACTION TO PREVENT MORE DEATHS AND INJURIES BEING CAUSED BY THESE TESLAS. THERE HAVE BEEN SO MANY CRASHES IN WHICH MECHANICAL FAILURE APPEARS TO BE A PROBABLE CAUSE OF THE ACCIDENT THAT AN INVESTIGATION IS OVERDUE. ANY MECHANICAL ENGINEER CAN CONFIRM THAT THE ALLOY SUSPENSION PARTS DO NOT HAVE SUFFICIENT MARGIN OF SAFETY FOR SUCH A HEAVY AND POWERFUL CAR. DETAILS OF INJURIES, SPEED ETC. ARE ESTIMATIONS BASED ON THE SEVERITY OF DAMAGE TO THE WRECKED CAR. THANK YOU. CONCERNED CITIZEN.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    12-11-2017
  • Summary:
    DOOR HANDLE BECAME INOPERATIVE WHILE CAR WAS STATIONARY, MAKING IT IMPOSSIBLE TO ENTER CAR VIA DRIVER'S SIDE DOOR. HANDLE IS NORMALLY FLUSH WITH BODY. WHEN CAR DETECTS FOB PRESENCE, OR FOB BUTTON IS PRESSED, DOOR HANDLE IS SUPPOSED TO EXTEND TO PERMIT OPENING OF DOOR. CONTACTED SERVICE AND WAS REPAIRED UNDER WARRANTY. BROKEN PART IDENTIFIED AS PADDLE (PIVOT) GEAR, PN 1042845-00-A. THIS MALFUNCTION IS VERY COMMON IN THE MODEL S. THE HANDLE MECHANISM SHOULD BE REDESIGNED AND REPLACED VIA RECALL.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    12-01-2017
  • Summary:
    HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27048301&ROWNUMBER=13&LOADRECENT=TRUE IT HAS BEEN IN A MAJOR ACCIDENT AND IS EXTENSIVELY DAMAGED. THE RH BACK WHEEL HAS GONE WHOMPY. THE TREAD ON THAT TIRE IS COMPLETELY WORN DOWN TO THE CANVAS. THE CAR MUST HAVE BEEN DRIVEN FOR SEVERAL MILES WITH THE TREAD RUBBING AGAINST THE BODYWORK UNTIL EVENTUALLY THE SUSPENSION BROKE OFF COMPLETELY. THIS EXACT SAME FAILURE HAS BEEN REPORTED MANY TIMES. A HIGH QUALITY PHOTOGRAPH OF AN INCIDENT THAT OCCURRED IN CHINA IS ALSO ATTACHED FOR PURPOSE OF COMPARISON. THE SAME RESULT, DRIVER IS UNAWARE OF THE PROBLEM UNTIL THE WHEEL FINALLY SNAPS OFF. THIS IS A DESIGN/MANUFACTURING FAILURE. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    12-01-2017
  • Summary:
    HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/46307367/PHOTOS THE SUSPENSION ON THE FRONT LH SIDE HAS BROKEN. THE WHEEL IS JAMMED UP AND BACK IN THE WHEEL ARCH. THE TREAD ON THE TIRE HAS BEEN BADLY WORN AWAY WHICH MEANS THAT THE WHEEL HAS ROTATED MANY TIMES WHILST THE TIRE WAS RUBBING AGAINST THE BODYWORK. THIS CAN ONLY HAVE HAPPENED IF THE SUSPENSION BROKE BEFORE ANY COLLISION OCCURRED. THE HEADLIGHT ON THAT SIDE IS NOT EVEN BROKEN. IT LOOKS AS THOUGH ALL THE DAMAGE TO THE VEHICLE IS SELF-INFLICTED DUE TO SUSPENSION FAILURE. PLEASE NOTE THAT THIS IS A REAR WHEEL DRIVE ONLY MODEL SO THAT IT WAS NOT THE POWER OF THE DRIVE MOTOR THAT WORE THE TREAD AWAY. THE CAR MUST HAVE DRIVEN FOR SEVERAL MILES WITH THE TIRE RUBBING BEFORE THE SUSPENSION FAILED COMPLETELY. THE EVIDENCE POINTING TO A DESIGN/MANUFACTURING FAILURE IN THESE TESLAS IS OVERWHELMING. IF NO ACTION IS TAKEN IT IS A CERTAINTY THAT MORE DEATHS AND INJURIES WILL OCCUR DUE TO SUSPENSION FAILURES. PLEASE TAKE ACTION URGENTLY. THANK YOU. CONCERNED CITIZEN ETC. DATE OF INCIDENT IS AN APPROXIMATION.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    01-05-2018
  • Summary:
    THERE IS A THREAD RUNNING ON TESLA MOTORS CLUB FORUM IN WHICH AT LEAST 5 DIFFERENT OWNERS REPORT THAT THEIR STEERING BOX HAS COMPLETELY FALLEN APART. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/PAGE-3 THE LATEST COMPLAINT FROM AN OWNER PROVIDES DETAILED PICTURES THAT SHOW SNAPPED BOLTS AND DAMAGE TO THE STEERING BOX MAKING IT UNSAFE TO DRIVE. THIS PARTICULAR OWNER LIVES IN CANADA AND HAS TRIED UNSUCCESSFULLY TO FILE A COMPLAINT WITH THE CANADIAN AUTHORITIES. HERE IS A LINK TO MORE PHOTOGRAPHS POSTED BY THAT OWNER. HTTP://WWW.TESLAZOOM.COM/POWER_STEERING.HTM - MESSAGE: POWER STEERING REDUCED FUNCTION WHEN TURNING THE STEERING WHEEL IT MADE AN AWFUL GRINDING NOISE AND NO POWER ASSIST AVAILABLE. ALL THEY COULD DO FOR ME IS TO PATCH ME IN TO SERVICE TO MAKE AN APPOINTMENT FOR THE NEXT DAY. I DECIDED TO TAKE A LOOK FOR MYSELF AND REMOVED THE FRUNK TUB. VOILA!, THE ELECTRIC STEERING MOTOR HAD SEPARATED FROM THE STEERING RACK. ALL 3 ALUMINUM BOLTS HOLDING THIS MOTOR TO THE STEERING RACK HAD SHEARED OFF. HERE IS ONE THAT I FOUND. THERE WAS MASSIVE CORROSION DUE TO ROAD SALT GETTING INTO IT WEB RESEARCH SHOWS AT LEAST FIVE OTHER INSTANCES OF THE SAME FAILURE ON A PRE FACELIFT CAR. POST FACE LIFT CARS HAVE A REDESIGNED STEERING MOTOR WITH COATED STEEL BOLTS HOLDING IT. ** MANY OWNERS ARE UNDER THE IMPRESSION THAT ELECTRIC CARS ARE ALMOST MAINTENANCE FREE AND THEY CAN SAVE MONEY BY SKIPPING ROUTINE MAINTENANCE. THE OWNERS ON THE POWER STEERING FAILURE THREAD STATE THAT THEY WERE UNAWARE OF THE PROBLEM UNTIL THE STEERING FAILED COMPLETELY. THE NUMBER OF WRECKED TESLAS SHOWING UP IN SALVAGE CAR AUCTIONS IS EXTREMELY HIGH IN PROPORTION TO THE NUMBER OF TESLAS SOLD. IT IS TIME FOR THESE CARS TO UNDERGO A MANDATORY SAFETY INSPECTION BY A QUALIFIED NON-TESLA AUTHORITY. PLEASE TAKE URGENT ACTION. SNIP**
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    01-02-2018
  • Summary:
    ONE OF THE DOOR HANDLES IS NOT PRESENTING AND THEREFORE THE DOOR CANNOT BE OPENED. THIS HAPPENED TO A DIFFERENT DOOR HANDLE BUT IT WAS COVERED UNDER WARRANTY AT THAT TIME. NOW THAT MY CAR IS OUT OF WARRANTY, THEY ARE QUOTING ME $700-$1000 TO FIX THE DOOR HANDLE. THIS SEEMS TO BE A MANUFACTURING DEFECT BECAUSE MANY OTHERS ARE EXPERIENCING THIS ISSUE AS WELL. ANOTHER PROBLEM IS THAT WE NEVER KNOW WHEN EXACTLY THE HANDLES WILL RETURN TO ITS RECESSED POSITION. OUR KIDS HAVE OFTEN GOTTEN THEIR FINGERS CAUGHT IN BETWEEN AS THE HANDLE WAS RETRACTING CAUSING SIGNIFICANT PAIN. TO THE POINT WHERE THEY ARE AFRAID TO OPEN THE DOOR. THERE IS NO SENSOR (LIKE A GARBAGE DOOR OPENER) WHERE IT WILL REVERSE WHEN IT SENSES MOTION OR PRESSURE. THOUGH IT'S A COOL IDEA, BASIC NECESSITY AS A DOOR HANDLE SHOULD NOT CAUSE THIS MANY PROBLEMS.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    06-24-2018
  • Summary:
    DRIVERS SIDE DOOR HANDLE WONT COME OUT. HAVE TO OPEN DOOR FROM INSIDE CAR
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    10-17-2018
  • Summary:
    TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V204000 (STEERING); HOWEVER, THE PART WAS NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    11-03-2016
  • Summary:
    CPSC: HOW MUCH RESPONSIBILITY DOES TESLA HAVE IN THE [XXX]/[XXX] TRAGEDY? IN NOVEMBER OF LAST YEAR [XXX] AND [XXX] DIED IN A HORRIFIC CAR CRASH. THE ACCIDENT OCCURRED IN MR. [XXX]’S 2015 MODEL S TESLA. MS. [XXX], WHO WAS DRIVING THE CAR, AS REPORTS STATE HAD A VERY HIGH BLOOD ALCOHOL LEVEL, APPEARED TO BE SPEEDING, SWERVED TO MISS A CAR GOING THE WRONG DIRECTION, CRASHED AND DIED IN A FIRE SO DANGEROUS FIREFIGHTERS WERE CONCERNED FOR THEIR AND OTHERS WELL-BEING AS WELL AS THEIR INABILITY TO REACH THE FIRE AS THEY WOULD HAVE LIKED. *DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    11-16-2018
  • Summary:
    I WAS DRIVING MY TESLA MODEL S SLOWLY ON A BUSY DOWNTOWN STREET LINED WITH PARKING SPACES. SPEED WAS LESS THAN 25 MILES PER HOUR. I BRAKED TO ALLOW A CAR TO PULL OUT OF A PARKING SPOT AND MY CAR MADE A LOUD NOISE. I TRIED TO CONTINUE DRIVING BUT THE NOISE CONTINUED SO I PULLED INTO THE PARKING SPOT THAT HAD BEEN VACATED BY THE OTHER DRIVER TO SEE WHAT HAPPENED. THERE WAS WINDSHIELD WIPER FLUID LEAKING FROM THE FRONT WHEEL WELL AND A VISIBLY BROKEN CONTROL ARM AT THE FRONT LEFT WHEEL. I THINK THAT IS WHAT THE PART IS CALLED BUT I AM NOT CERTAIN. THERE IS A PICTURE OF THE BROKEN PART ATTACHED. THE WHEEL WELL WAS DAMAGED AND THE TRIM AT THE BOTTOM OF THE DOOR WAS LOOSE. THERE APPEARS TO BE NO CAUSE FOR THIS FAILURE AS THERE WAS NOTHING IN THE ROAD, NO POT HOLES, NO OBJECTS, NO BUMPS. THE CAR WAS DRIVING FINE BEFORE THIS OCCURRED. THE FAILURE OCCURRED ABOUT 3 MINUTES AFTER I STARTED THE TRIP. SPEED WAS LOW THE ENTIRE TRIP AS I WAS LEAVING A RESTAURANT IN A DOWNTOWN AREA FULL OF PEDESTRIANS, STOP SIGNS AND PARKING SPACES. THE CAR WAS NOT DRIVE-ABLE FOLLOWING THIS FAILURE SINCE THE FRONT WHEEL WAS NO LONGER SUPPORTED. TESLA SENT A TOW TRUCK TO TAKE THE CAR TO THEIR NEAREST SERVICE CENTER.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    07-13-2016
  • Summary:
    TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AFTER MAKING CONTACT WITH A CURB. IT WAS DISCOVERED THAT THE AUTOMATIC TRANSMISSION FEATURE WAS TURNED OFF. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. NO DEALER THE CAR IS PURCHASED DIRECTLY FROM CALIFORNIA. THE MANUFACTURER WAS CONTACTED, BUT NO FURTHER COMMUNICATION WAS INITIATED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. *TT *TR
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    01-08-2018
  • Summary:
    WHILE PULLING INTO A PERPENDICULAR PARKING SPOT IN A PARKING GARAGE, AT ~4-5 FEET FROM A WALL, THE CAR EXPERIENCED SUDDEN ACCELERATION, SLAMMING INTO THE WALL, RESULTING IN MODERATE BODY DAMAGE TO THE FRONT OF THE CAR AND DEPLOYING THE DRIVER-SIDE AIRBAGS. THERE WERE NO OTHER PASSENGERS IN THE CAR, AND THERE WAS NO SIGNIFICANT INJURY OR DAMAGE TO THE GARAGE OR OTHER CARS. THOUGH I RECOGNIZE THAT THE VAST MAJORITY OF ACCIDENTS OF THIS TYPE ARE DUE TO DRIVER ERROR, THERE ARE SEVERAL FACTORS THAT LEAVE ME WITH CONCERN FOR A POSSIBLE ELECTRONIC SYSTEMS MALFUNCTION. SPECIFICALLY, ~3 DAYS PRIOR TO THE ACCIDENT, THE CAR BEGAN DISPLAYING A CONSTANT ERROR MESSAGE: “DRIVER ASSISTANCE FEATURES UNAVAILABLE". I NOTIFIED TESLA SERVICE BY PHONE AND EMAIL, AND ON THEIR INSTRUCTIONS, REBOOTED THE COMPUTER SYSTEM, AND FULLY POWERED DOWN AND RESTARTED THE SYSTEM. HOWEVER, THE ERROR MESSAGE PERSISTED. THE ACCIDENT OCCURRED BEFORE I WAS ABLE TO SCHEDULE A SERVICE CALL. I HAVE REQUESTED DETAILS FROM THE DATA LOGS FOR THE ACCIDENT FROM TESLA, BUT THEY HAVE PROVIDED ONLY VERY LIMITED INFORMATION, STATING THAT LEGAL ACTION ON MY PART WOULD BE REQUIRED TO OBTAIN MORE DETAIL. THEY HAVE TOLD ME THAT THE CAR SPEED WAS 3.6 MPH AT WHICH TIME THE DATA INDICATES THAT THE ACCELERATOR WAS PRESSED TO AS FAR AS 100%, RESULTING IN ACCELERATION OF THE CAR TO 7 MPH AT THE TIME OF IMPACT, WITH THIS ACCELERATION OCCURRING OVER A 2 SECOND TIME PERIOD. THIS INFORMATION SEEMS INCOMPATIBLE WITH THE OTHERWISE RAPID ACCELERATION TYPICALLY EXHIBITED BY THIS CAR WITH A FULLY DEPRESSED ACCELERATOR, AND THE SHORT DISTANCE TRAVELED (ONLY SEVERAL FEET).
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    02-23-2018
  • Summary:
    BROKEN FRONT SUSPENSION FORE LINK I NOTICED A CLUNKING SOUND AT SLOW SPEED WHEN GOING OVER SMALL BUMPS, SO I STAYED OFF THE EXPRESSWAY AND SLOWLY DROVE HOME ON LOCAL ROADS. AFTER ARRIVING HOME, I BACKED UP WHILE TURNING THE WHEELS TO THE RIGHT AND THE CAR ABRUPTLY STOPPED AS THE BACK OF THE RIGHT FRONT WHEEL JAMMED SOLID AGAINST THE INSIDE WHEEL WELL LINING. THE RIGHT FRONT WHEEL WAS AN INCH OR TWO BACK FROM WHERE IT SHOULD BE. I LOOKED UNDER FROM THE FRONT BUMPER AND SAW THAT I HAD A CRACKED FORE LINK AND A PIECE OF THE FORE LINK WAS LAYING IN MY DRIVEWAY. I STILL HAVE THAT BROKEN PIECE. TESLA SENT A FLAT BED TRUCK TO GET THE CAR AND REPLACED THE FORE LINK. THIS FAILURE SURE LOOKS LIKE IT COULD CAUSE A SERIOUS ACCIDENT. I FEEL VERY LUCKY THIS DIDN'T BREAK AT HIGH SPEED ON THE EXPRESSWAY IN TRAFFIC OR ON A JUG HANDLE. THE ATTACHED PHOTOS SHOW THE FORE LINK BEFORE AND AFTER REPLACEMENT.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    02-01-2018
  • Summary:
    ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/26275078/PHOTOS PHOTOGRAPH SHOWS CLEARLY THAT THE ABSURDLY FRAGILE SUSPENSION LINK HAS SNAPPED APART. IT IS A NEAR CERTAINTY THAT THIS BREAKAGE WAS THE CAUSE OF THE CRASH AND NOT MERELY THE RESULT OF IT. THE WHEEL AND TIRE ARE UNDAMAGED. IT IS HIGHLY UNLIKELY THAT A BLOW TO THE WHEEL WOULD BREAK THE SUSPENSION WITHOUT THE WHEEL BEING DAMAGED. PLEASE INVESTIGATE. THANK YOU. PERPLEXED CITIZEN.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    01-10-2018
  • Summary:
    HERE IS ANOTHER TESLA IN THE JUNKYARD:HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27797817&ROWNUMBER=76&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH EXCEPT THAT ANOTHER CAR SEEMS TO HAVE GIVEN IT A VERY SLIGHT BUMP UP THE CLACKER. WHAT IS VERY INTERESTING IS THAT THE LH FRONT WHEEL IS POINTING STRAIGHT AHEAD BUT THE LH WHEEL HAS GONE ALL WHOMPY. THIS PROBABLY CAUSED THE TESLA TO SLOW DOWN UNEXPECTEDLY CAUSING THE CAR BEHIND TO BOINK IT UP THE REAR QUITE VIGOROUSLY. PLEASE BE SO KIND AS TO INVESTIGATE THIS. THANK YOU
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    02-01-2018
  • Summary:
    HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/28880838/PHOTOS THERE IS NO DAMAGE TO THE BODYWORK AND IT HAS NOT BEEN IN A COLLISION BUT THE SUSPENSION HAS COLLAPSED JAMMING ALL THE WHEELS UP INTO THE WHEEL WELLS AND CAUSING THE CAR TO STOP SO RAPIDLY THAT THE AIR BAGS HAVE DEPLOYED. IT IS ONLY BY GOOD FORTUNE THAT THIS DID NOT CAUSE A COLLISION WITH ANOTHER CAR. IT IS A PROVEN FACT THAT THE AIR SUSPENSION ON TESLAS DOES NOT HAVE LIMIT STOPS AND IS PRONE TO THIS KIND OF FAILURE. THE AUCTION LISTING FOR THIS CAR NOTES THAT IT HAS SUSPENSION DAMAGE. THIS CAR IS A DANGER TO ROAD USERS. IT IS BADLY DESIGNED, SHODDILY CONSTRUCTED, AND THE CULTURE AT TESLA DISCOURAGES PROBLEMS LIKE THIS FROM BEING REPORTED SO THAT THE ISSUES CAN BE ADDRESSED AT THE SOURCE. PLEASE TAKE ACTION. THANK YOU. CONCERNED CITIZEN.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    02-21-2019
  • Summary:
    REAR DRIVER DOOR HANDLE STOPPED PRESENTING RESTRICTING ACCESS TO THE CAR. THIS IS A WELL KNOWN COMMON BREAK ON CARS WITH SOME CARS EXPERIENCING AS MANY AS 6 DOOR HANDLES BREAKING.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-09-2018
  • Summary:
    TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    07-28-2017
  • Summary:
    REAR DRIVER SIDE DOOR HANDLE WOULD NOT RETRACT 7/2017, NOR COULD BE USED TO OPEN THE DOOR. CAR WAS STATIONARY WHEN ISSUE OCCURRED. HANDLE WAS RARELY USED SINCE PURCHASED NEW 3/2015. HAVE HEARD THIS ISSUE IS COMMON AND APPEARS TO BE A MANUFACTURING DEFECT. SERVICE CENTER SAID COMMON DUE TO COLDER CLIMATE AS WELL. DOOR HANDLES SHOULD NOT BE DEFECTIVE WITHIN THE FIRST FEW YEARS OF PRODUCTION, NOR SHOULD BE AFFECTED BY CLIMATE. PART WAS NOT REPAIRABLE AND NOT COVERED UNDER WARRANTY. TOTAL COST TO REPAIR WAS $882.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    04-17-2018
  • Summary:
    HERE IS A FORUM POST FROM TODAY WHERE AN OWNER REPORTS THAT HIS ELECTRIC STEERING MOTOR HAS FALLEN OFF: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/PAGE-15 **CVRCV, TODAY AT 1:58 AM MY POWER STEERING MOTOR FELL OFF WHILE ATTEMPTING TO PULL OUT OF MY GARAGE THIS MORNING. 12/2015 DELIVERY, 15K MILES. I WAS GOING TO REPLACE THE BOLTS MYSELF ON THE SATURDAY AFTER THE RECALL ANNOUNCEMENT, BUT I DECIDED NOT TO GIVEN TESLA WAS DOING A RECALL. WAS ALMOST IMPOSSIBLE FOR ME TO STEER IT. YOU NEVER REALIZE HOW HEAVY THE MODEL S STEERING IS, BECAUSE THE POWER STEERING TURNS ON AS SOON AS YOU OPEN THE DOOR. ALSO I DON'T SEE FSD IS GOING TO WORK WITHOUT DUAL REDUNDANT POWER STEERING MOTORS. SINGLE POINT OF FAILURE. ** THERE IS ALREADY A "VOLUNTARY RECALL" ISSUED FOR THIS PROBLEM BUT TESLA DESCRIBES IT AS NON URGENT AND NOT A SAFETY ISSUE. THAT IS RIDICULOUS. JUST ON THAT FORUM THREAD ALONE THERE HAVE BEEN DOZENS OF CASES OF THE STEERING MOTOR FALLING OFF COMPLETELY AND THE CAR BEING NEAR IMPOSSIBLE TO STEER. POINTING OUT THE BLEEDING OBVIOUS - THE TESLA AUTOPILOT RELIES ON THIS MOTOR. PLEASE ISSUE AN IMMEDIATE RECALL. THANK YOU. CONCERNED CITIZEN.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    03-01-2018
  • Summary:
    HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/26110488 IT HAS NOT BEEN IN A CRASH BUT THE SUSPENSION HAS COLLAPSED AND THE FRONT WHEELS HAVE GONE ALL CROSS-EYED AND WHOMPY. THIS WOULD TEND TO MAKE IT DIFFICULT TO STEER. PLEASE DO SOMETHING ABOUT THESE RIDICULOUSLY UNSAFE ELECTRIC JALOPIES. THANK YOU. CONCERNED CITIZEN.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-29-2018
  • Summary:
    REPORTEDLY A 2015 TESLA MODEL S ON "AUTOPILOT" CRASHED INTO A LAGUNA BEACH POLICE PATROL VEHICLE ON TUESDAY ABOUT 11AM 5-29-18 @ 20652 LAGUNA CANYON ROAD, LAGUNA BEACH, CALIFORNIA. THE DRIVER OF THE TESLA WAS INJURED. THE DRIVER IS PROBABLY AT FAULT FOR INATTENTIVE DRIVING, HOWEVER THE HYPE FROM TESLA, ELON MUSK AND THE CULT FOLLOWING HAVE CONTRIBUTED TO TESLA DRIVERS DRIVING RECKLESSLY BY OVERHYPING THE SAFETY AND AUTONOMY OF TESLA VEHICLES. IT SEEMS THE VEHICLE LEFT THE DRIVING LANE AND ENTERED THE PARKING LANE AT THE SIDE OF THE ROAD. REPORTEDLY ELON MUSK AND OTHER MANAGEMENT REJECTED SENSORS AND OTHER TECHNOLOGY THAT COULD HAVE IMPROVED SAFETY AND AUTONOMY. REPORTEDLY TESLA MANAGEMENT REJECTED REQUESTS BY THEIR OWN ENGINEERS THAT WANTED LIDAR, EYE SENSING AND OTHER TECHNOLOGY THAT WOULD HAVE IMPROVED SAFETY. TESLA HAS A HISTORY OF CENSORING SAFETY ADVOCATES AND TRYING TO CENSOR THE MEDIA, THUS PREVENTING WHISTLEBLOWERS FROM IMPROVING SAFETY THROUGH PUBLIC AWARENESS. TESLA ALSO HAS A HISTORY OF SCAPEGOATING THEIR OWN CUSTOMERS AND OTHER TESLA DRIVERS; TO DRAW ATTENTION AWAY FROM THE FAULTS OF TESLA. THE "SWISS CHEESE MODEL" INDICATES THAT MOST CRASHES INVOLVE SEVERAL CAUSAL/CONTRIBUTING FACTORS. THERE ALSO NEEDS TO BE MORE EMPHASIS ON THE PSYCHOLOGY OF "HUMAN FACTORS". TESLA HYPE AND TESLA CENSORSHIP OF MEDIA AND SAFETY ADVOCATES ARE SOME OF THE HUMAN FACTORS THAT IS CONTRIBUTING TO TESLA DRIVERS DRIVING MORE RECKLESSLY, UNSAFE AND ARROGANTLY.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    08-13-2018
  • Summary:
    ON AUG 13, 2018 I WENT TO THE TESLA SERVICE CENTER IN SEATTLE AND REQUESTED AN APPOINTMENT TO HAVE SEVERAL RECALLS DONE, INCLUDING SEATBELTS, TAKATA AIRBAGS, AND ALUMINUM STEERING BOLTS. I WAS TOLD IN NO UNCERTAIN TERMS BY SERVICE MANAGER KASI SMITH, THAT MY CAR IS BLACKLISTED BY TESLA SINCE IT HAS A REBUILT TITLE. THAT IN ORDER FOR THE RECALLS TO BE DONE I MUST GET THE CAR "RECERTIFIED" AT A COST OF BETWEEN $5,000 TO $32,000, DEPENDING ON WHETHER REPAIRS ARE NEEDED. SO I CALLED TESLA'S NATIONAL CUSTOMER SERVICE LINE (877.798.3752) AND REACHED LOUIS ESCOBAR AT TESLA'S BURBANK, CA LOCATION. AFTER HE CHECKED WITH THE SEATTLE SERVICE CENTER (WHICH I'D ALREADY TOLD HIM REFUSED ME) AND WITH HIS SUPERVISOR, HUNTER CARLSON, MR. ESCOBAR INFORMED ME THAT MY CAR IS BLACKLISTED BY TESLA SINCE IT HAS A REBUILT TITLE, AND IN ORDER FOR THE RECALLS TO BE DONE I MUST GET THE CAR "RECERTIFIED". MY CAR WAS PROFESSIONALLY REBUILT, AND HAS BEEN REGISTERED WITH THE STATE OF WASHINGTON AND I'VE BEEN DRIVING IT FOR TWO YEARS. IF WE CAN ALL AGREE THAT WRECKED CARS ARE -GOING- TO BE REBUILT, THEN WHAT SHOULD TESLA'S POLICY BE? I SHOULD THINK THEY'D WANT TO PROTECT THEIR REPUTATION AND ENSURE THE SAFETY OF THEIR CUSTOMERS. SO FOR RECERT DO THEY CHARGE HIGH FEES AND TAKE AWAY ALL BENEFITS THAT WERE PAID FOR ON PURCHASE OF THE CAR, LIKE NAVIGATION, AUTOPILOT, AND SUPERCHARGING? WELL THE COST ALONE FORCES THOSE OF US WITH REBUILT CARS TO DRIVE AROUND WITH NO INSPECTIONS, EXCEPT THOSE DONE BY THE STATE PATROL, WHICH ARE ONLY CHECKING THAT WE DID NOT USE STOLEN PARTS. SO CLEARLY THEIR GOAL IS NOT TO PROTECT THEIR REPUTATION AND ENSURE THE SAFETY OF THEIR CUSTOMERS. WHAT IS THE GOAL THEN? MAKE MONEY?
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    08-22-2018
  • Summary:
    TWO OF THE FOUR DOOR HANDLES FAILED WITHIN A MONTH OF EACH OTHER. IN BOTH CASES THE DOOR HANDLES FAILED TO EMERGE FROM THE DOOR BODY. THERE WAS NO WAY TO OPEN EITHER DOOR FROM THE OUTSIDE. ONE WAS THE DRIVER'S DOOR, WHICH COULD POSE A SAFETY CONCERN. ADDITIONALLY, THE ELECTRICAL MOTOR THAT OPERATES THE HANDLE WOULD SPIN NON-STOP, NO MATTER IF THE CAR WAS ON OR NOT. I WAS CONCERNED THE MOTOR WOULD OVERHEAT. THE FAULTY DOOR HANDLE IS A KNOWN PROBLEM TO TESLA. I BELIEVE A RECALL IS WARRANTED.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    09-02-2018
  • Summary:
    WAS USING THE AUTO-SUMMON FEATURE TO GET THE CAR OUT OF THE GARAGE AND IT CRASHED ON THE GARAGE WALLS.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    09-27-2018
  • Summary:
    A MALFUNCTION CAUSED THE SUDDEN DEPLOYMENT OF THE AIRBAGS AND SUBSEQUENT UNINTENTIONAL UNEXPECTED ACCELERATION CAUSING THE VEHICLE TO JUMP A CEMENT BLOCK AND VIOLENTLY SMASH INTO A POLE WHILE I WAS SLOWLY PULLING INTO A PARKING STALL AT A GROCERY STORE.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    01-19-2019
  • Summary:
    AS I PARKED MY CAR IN MY GARAGE ON 1/19/2019, I HAD PLACED THE CAR IN PARK AND WAS PREPARING TO EXIT THE VEHICLE WHEN IT SUDDENLY ACCELERATED AND HIT THE FRONT OF MY GARAGE WALL. THE CAR WAS IN PARK AND NOT MOVING. I HAD MY HAND ON THE DOOR HANDLE TO EXIT. I IMMEDIATELY SLAMMED THE BREAKS BUT THE CAR SEEMED TO KEEP GOING INTO MY WALL AND THEN IT JOLTED AND STOPPED. IT WAS LIKE IT HAD A MIND OF ITS OWN. THERE WAS NO ALERT OR ANYTHING. IT JUST SUDDENLY ACCELERATED WHILE IN PARK. AS YOU CAN IMAGINE THIS IS A VERY SCARY OCCURRENCE AND I AM NOT GOING TO DRIVE THIS VEHICLE UNTIL IT IS RENDERED SAFE. I’M VERY CONCERNED WITH WHAT COULD HAPPEN IF THIS OCCURRED IN A PARKING LOT OR AREA WITH PEOPLE. I CONTACTED TESLA IMMEDIATELY FOLLOWING THE INCIDENT TO FILE A REPORT AND SHARE MY CONCERN. THEY TOLD ME THEY WOULD PULL LOGS AND BE IN TOUCH. I ALSO CALLED MY INSURANCE COMPANY. THE INCIDENT HAPPENED AT 5:50 PM.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    06-06-2019
  • Summary:
    ON THURSDAY , JUNE 7 AROUND 6:30 PM I MET WITH A BIZARRE INCIDENT ON MY 2015 TESLA MODEL S , 70D. INCIDENT TOOK PLACE ON RT 83 NEAR OAK BROOK MALL NEAR CHICAGO. THE CAR SLOWLY ROLLED AND APPROACHED A SEMI IN FRONT IN A TRAFFIC JAM. I HEARD A BEEPING SENSOR AS IT WAS ABOUT TO TOUCH THE SEMI, I IMMEDIATELY PRESSED THE BRAKE BUT THE CAR STARTED ACCELERATING INSTEAD. I THOUGHT I MUST HAVE PRESSED THE GAS PEDAL, SO IMMEDIATELY LIFTED MY FOOT TO MAKE SURE I WAS PRESSING THE BREAK PEDAL. THE SECOND TIME ALSO IT STARTED ACCELERATING AND KEPT PUSHING THE SEMI IN FRONT BECAUSE IT WAS TOUCHING IT. PERPLEXED I THEN BROUGHT THE CAR TO PARKING MODE TO MAKE IT STOP. AS THE SEMI STARTED MOVING AGAIN AND THERE WAS SUFFICIENT GAP, THE CAR STARTED FUNCTIONING NORMALLY. I GOT A REPAIR ESTIMATE ON THE FOLLOWING DAY FROM A TESLA APPROVED GARAGE AND THEY HAVE QUOTED ABOVE $4000 TO REPAIR.
  • Crash:
    Yes
  • Fire:
    No
  • Report Receipt Date
    04-07-2016
  • Summary:
    I WANTED TO EXPRESS MY CONCERNS RELATING TO TESLA'S TREATMENT OF OWNERS WHO HAVE A SALVAGED CAR. TESLA ACTIVELY BLACKLIST CARS WITH SALVAGED TITLES AND MAKES IT NEXT TO IMPOSSIBLE TO PURCHASE REPLACEMENT PARTS. LEAVING OWNERS WITH NO OPTION BUT TO BUY PARTS SECOND HAND OR OTHERWISE PAY TESLA A FEE TO HAVE THE CAR RE-CERTIFIED AFTER THE REPAIRS HAVE BEEN COMPLETED. WITH TESLA'S DIRECT CONTROL OF THEIR SERVICE CENTERS, LACK OF DEALERS OR INDEPENDENT SHOPS. THIS MEANS THAT THE ONLY WAY TO GET PARTS OR SERVICE IS THROUGH TESLA THEMSELVES. YET IN THE PAST THEY HAVE REFUSED TO WORK ON SALVAGED CARS UNTIL THEY HAVE BEEN RECERTIFED BY TESLA. THIS COULD POTENTIALLY LEAD TO HUNDREDS OF THOUSANDS OF CAR ON THE ROAD THAT NEED ACCESS TO PARTS, SERVICE AND REPAIRS. THAT DUE TO TESLA'S POLICIES COULD POTENTIALLY BECOME A LIABILITY ON THE ROAD. THE SECOND AREA OF CONCERN IS THAT TESLA ALSO CAN SEND UPDATES THAT ACTIVELY DEACTIVATE FEATURES OF THE CAR. SUCH AS AUTOPILOT AND ACCESS TO THE SUPERCHARGING NETWORK. EVEN IF SAID FEATURES WHERE PURCHASED AND ARE THUS LINKED TO THE CAR FOR IT'S FORESEEABLE LIFETIME. THIS IS A TESTAMENT TO THE TECHNOLOGY AND CAPABILITIES OF OVER THE AIR UPDATES. HOWEVER, BY DISABLING SOFTWARE UPDATES. IT COULD LEAD TO SALVAGED CARS HAVING GROSSLY OUTDATED SOFTWARE. POTENTIALLY LEADING TO HUNDREDS OF THOUSANDS OF INDIVIDUALS OPERATING CARS WITH POTENTIALLY BUGGY OUTDATED SOFTWARE, THAT WOULD HAVE OTHERWISE BEEN PATCHED AND LEAD TO A ACCIDENT DUE TO A SHUTDOWN EVENT, ECT. NOT TO MENTION THE ACT OF DISABLING AUTOPILOT DISABLES SAFETY FEATURES SUCH AS AUTOMATIC BREAKING, THAT COULD PREVENT A ACCIDENT IN THE FIRST PLACE. IT IS THUS, MY HOPE THAT NHTSA COULD LOOK INTO THESE CONCERNS AND HOPEFULLY MAKE ALL TESLA CARS SAFER IN THE ROAD. TESLA IS THE ONLY AUTOMAKER THAT CURRENTLY HAS THIS POLICY AND INDEED THE ONLY AUTOMAKER THAT HAS THIS CAPABILITY
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    11-29-2018
  • Summary:
    TAKATA RECALL - I WAS NOT NOTIFIED IN A TIMELY MANNER. PROVISIONS WERE NOT MADE TO FIX MY AIRBAGS FOR MANY MONTHS. I HAD TO CALL CUSTOMER SERVICE REPEATEDLY AND APPOINTMENTS KEEP GETTING PUSHED. THIS DEFECT HAS EXISTED IN MY CAR FOR OVER 3 YEARS NOW, PUTTING MY FAMILY AT GREAT RISK
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    04-24-2019
  • Summary:
    TESLA WILL NOT RESPOND TO REQUEST TO REPAIR RECALLS THE NUMBER PROVIDED GOES IN CIRCLES IT ASK TO GO THROUGH APP WE ARE A DEALER AND CAR DO NOT HAVE APP I HAVE MADE SEVERAL REQUEST
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    03-12-2019
  • Summary:
    I BELIEVE THE RIGHT STEERING KNUCKLE FAILED AFTER HITTING A BUMP. THE FAILURE CAUSE THE SUSPENSION TO CRASH INTO THE ROAD CAUSING A LARGE AMOUNT OF SUSPENSION DAMAGE.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-10-2019
  • Summary:
    THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BRAKING OR STEERING, IS THE HEART OF THE TOUCHSCREEN WHICH IS USED TO TURN ON HEADLIGHTS, ADJUST HVAC AND ALL CAR SETTINGS RUN THROUGH THE TOUCHSCREEN. THE HVAC UNIT NOW HAS A "DOG MODE" WHICH KEEPS THE CABIN COOL FOR DOGS OR OCCUPANTS WAITING IN CAR. THE FAILURE OF THE TOUCHSCREEN UNIT WHILE IN DOG MODE COULD RESULT IN HEAT-RELATED FATALITY, SHOULD AN OWNER. FOR MORE INFORMATION HERE ARE SOME REFERENCES: - VIDEO SHOWING AN ENGINEER WHO'S HELPED SEVERAL HUNDRED CUSTOMERS DISABLE LOGGING BETWEEN MINUTES 8 THROUGH 12: HTTPS://YOUTU.BE/O-7B1WAOJ9Q?T=499 - A RECENT ARTICLE EXPLAINING THE FLAW: HTTPS://WWW.THEDRIVE.COM/NEWS/27945/A-SINGLE-COMPONENT-CAN-BRICK-OLDER-TESLAS-AND-TESLA-WONT-FIX-IT THIS HAS BEEN A KNOWN PROBLEM BY THE TESLA OWNERS COMMUNITY FOR UPWARDS OF A YEAR NOW AND REQUIRES A SIMPLE SOFTWARE UPDATE TO REMEDY - DISABLE LOGGING TO EMMC MEMORY. ACCORDING TO OTHER OWNERS, THIS PROBLEM EXISTS ON ALL CURRENT AND PAST TESLA MODELS AND IT IS A MATTER OF "WHEN" NOT "IF" FOR ALL CHIPS TO FAIL UNLESS THEY MAKE A CHANGE TO THEIR SOFTWARE LOGGING.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    08-26-2019
  • Summary:
    * THE FIRST INPUT VIN IS PROVISIONAL. THE CAR CORRESPONDS TO TESLA MODEL S, BUT ALSO INCLUDES OTHER TESLA. HELLO. I AM ONE OF THE JAPANESE DRIVERS. I SAW THE FOLLOWING NEWS YESTERDAY (8/26). --------------------------- SUYASUYA SLEEP IN THE DRIVER'S SEAT, AUTOMATIC DRIVING OVER 100 KM? 8/24 (SAT) 18:21 BROADCAST TELE MORNING NEWS ALL NIPPON NEWSNETWORK (ANN) A MAN WHO SLEEPS IN A CAR THAT RUNS AT A SPEED OF MORE THAN 100 KM / H. SITTING IS THE DRIVER'S SEAT, NOT THE PASSENGER SEAT. --------------------------- I SAW THIS NEWS AND THOUGHT IT WOULD BE DIFFERENT. IN OTHER WORDS, IT IS NOT “NOT RECOMMENDED TO DOZE DURING AUTOMATIC DRIVING”, BUT “DOES NOT FALL ASLEEP DURING AUTOMATIC DRIVING”. IN ADDITION, THE FOLLOWING IS WRITTEN IN THE NEWS READER COMMENTS. -------------------------- ②UNKNOWN TESLA VEHICLES DON'T WEAR A DETECTOR TO DELIBERATELY FALL ASLEEP. THERE IS A REASON WHY YOU CAN'T DO IT WITH A SIMPLE DEVICE. IT IS SET TO THE PREFERENCE OF AMERICANS, AND IS USED TO COLLECT DATA. IF AN ACCIDENT OCCURS, THE NEXT PROGRAM WILL BE MODIFIED AND THE PROGRAM WILL BE REWRITTEN ON THE VEHICLE TO PREVENT RECURRENCE. AND IT LEADS TO COMPLETION THROUGH AN EXPERIMENTAL STAGE. EVEN IF A VICTIM COMES OUT, IT IS DESCRIBED IN THE CAR'S INSTRUCTION MANUAL NOT TO LET GO AND DRIVE, THUS CLEARING THE LEGAL PROBLEM. AND WHENEVER A PROBLEM OCCURS, TESLA SAYS THAT “THE AUTOMATIC DRIVING FUNCTION IS A SYSTEM THAT SUPPORTS THE DRIVER HOLDING THE STEERING WHEEL” AND DOES NOT RECOMMEND SLEEPING DURING AUTOMATIC DRIVING. COMMENT. -------------------------- ③WISE ***** IF THAT IS TRUE, THE MANUFACTURER WILL BE TESTING THE CONSUMER'S REPUTATION AS A HUMAN PILLAR AND WILL BE CHALLENGED WITH A MAJOR MORAL VIOLATION. --------------------------- PLEASE TELL US ABOUT YOUR THOUGHTS ON THE ABOVE.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    08-31-2019
  • Summary:
    WHILE CRESTING A HILL ON AUTOPILOT, THE VEHICLE ABRUPTLY ATTEMPTED TO STEER INTO ONCOMING TRAFFIC. THIS APPARENTLY IS NOT AN ISOLATED ISSUE. SEE THIS INTERNET THREAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AUTOPILOT-ISSUES-WITH-HILLS-AP1.141429/
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    07-17-2019
  • Summary:
    EXCESSIVE CORROSION ON STEERING U-JOINT CAUSING LOCKUP AND EXCESSIVE FORCE TO TURN WHEEL, REQUIRING REPAIR. EXCESSIVE CORROSION ON CONTROL SUSPENSION ARMS, REQUIRING REPAIR.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-01-2018
  • Summary:
    TL* TAKATA RECALL. THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TESLA (746 AUAHI ST, HONOLULU, HI 96813, (808) 680-9260) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-20-2019
  • Summary:
    ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS OFFICE REPRESENTS MR. RASMUSSEN, AS WELL AS MR. LIN AND VARIOUS ADDITIONAL OWNERS OF THESE AFFECTED VEHICLES, INCLUDING RESIDENTS IN DIFFERENT STATES ACROSS THE COUNTY. TO DATE, TESLA HAS PROFFERED THE EXPLANATION THAT THE UPDATES WERE DONE IN ORDER TO PROMOTE THE HEALTH AND BATTERY LONGEVITY FOR THE VEHICLES, HOWEVER, THERE IS A CORRELATION BETWEEN THE AGE OF THESE CARS, THE RECENT FIRES, AND ANY CORRESPONDING WARRANTIES WITH THESE CARS BY WHICH TESLA APPEARS TO TRY AND AVOID. THUS, CUSTOMERS ARE LEFT COMPLETELY WITHOUT ANY REMEDY TO THE ISSUES CAUSED BY TESLA, AS NCDS ARBITRATORS ACROSS THE U.S. ARE UNABLE TO COME TO TERMS WITH THE FACT THAT TESLA HAS COMMITTED THESE ILLEGAL, UNFAIR, DECEPTIVE, AND FRAUDULENT ACTS, OR ARE UNABLE TO DUE TO THE LIMITED SCOPE AND REQUIREMENTS BY WHICH NCDS ARBITRATORS ARE BOUND TO.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    09-23-2019
  • Summary:
    THE HOME CHARGING UNIT WAS OVERHEATING CAUSING A FAILURE OF THE MAIN CIRCUIT BREAKER FOR MY HOUSE. THE WEAR ON THE MAIN CIRCUIT BREAKER WAS SEVERE ENOUGH THAT THE BREAKER HAD TO BE REPLACED OR WOULD HAVE BEEN A FIRE HAZARD FOR THE HOUSE. THE CAR WAS NOT MOVING AND IN THE GARAGE AT THE TIME.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-20-2019
  • Summary:
    STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. HTTPS://WWW.THEVERGE.COM/2019/5/16/18627746/TESLA-FIRE-BATTERY-SOFTWARE-UPDATE-MODEL-S-X HTTPS://JALOPNIK.COM/TESLA-IS-UPDATING-BATTERY-SOFTWARE-AFTER-A-MODEL-S-CATC-1834794877
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-20-2019
  • Summary:
    RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. IS THIS CAR AT RISK OF NON-CRASH FIRE? IS IT SAFE TO PARK IN MY GARAGE? SINCE TESLA HAS REFUSED TO ANSWER ANY OF THE ABOVE QUESTIONS AND ONLY MADE VAGUE STATEMENTS IMPLYING A SAFETY RISK - TO THE PRESS, NOT TO ME - I SEEK DEFINITIVE ANSWERS FROM AN NHTSA INVESTIGATION.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-05-2019
  • Summary:
    TESLA REMOVED MILES FROM MY BATTERY CAPACITY BY OVER 25 MILES BY REMOTE DOWNLOADS THE VEHICLE WAS STATIONARY IN MY GARAGE I CONTACTED THEM AND THEY DID A REMOTE TEST AND SAID THE BATTERY WAS FINE AND THE DOWNLOAD WAS THE CAUSE AND THEY WOULD RETURN THE MILES THRU FUTURE DOWNLOADS . IT HASN'T HAPPENED AND THEY WON'T RESPOND ANYMORE
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-15-2019
  • Summary:
    SOMETIME IN MAY OF THIS YEAR TESLA BY UPDATES REDUCED MY BATTERY RANGE BY 25 TO 30 MILES. MY VEHICLE WAS STATIONARY IN MY GARAGE. MADE AN APPOINTMENT WITH TESLA AND 3 DAYS BEFORE THE APPOINTMENT TESLA NOTIFIED ME THEY DID A REMOTE TEST ON MY BATTERY AND SAID IT WAS OK AND CANCELLED MY APPOINTMENT NOW THEY DON'T RESPOND TO MY INQUIRES
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-29-2019
  • Summary:
    STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY DRIVEWAY AND STATIONARY.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-31-2019
  • Summary:
    SINCE MAY SOFTWARE UPDATES, I DON’T KNOW THE REAL REASON WHY TESLA LIMIT MY CAR’S BATTERY: MAYBE TO SHUT OFF A SINGLE BATTERY MODULE LIKE THE ONE THAT CAUSED A CAR TO CATCH FIRE IN SHANGHAI (SAME YEAR MODEL AS MY CAR)... OR DECREASE THE BATTERY VOLTAGE TO REDUCE POTENTIAL FIRE...BUT IS IT RIGHT AND LEGAL THAT I PAID FOR A TOP OF THE LINE PERFORMANCE MODEL S P85D AND NOW TESLA LIMITED IT TO ONLY 68-69 KWH? I WOULD NOT MIND IF I PAID FOR 70 KWH AND BE LIMITED BY TESLA TO 68 KWH, BUT MY BATTERY IS 85 KWH AND LIMITED TO ONLY 68KWH! THE POWER ALSO SEEMED TO BE REDUCED AND CHARGING IS TAKING MUCH LONGER. WHAT MADE ME REALLY MAD IS THAT TESLA WENT BEHIND MY BACK AND CHEATED LIKE THAT USING OTA UPDATES.
  • Crash:
    No
  • Fire:
    No
  • Report Receipt Date
    05-06-2019
  • Summary:
    WHEN I PURCHASED MY CAR LESS THAN A YEAR AGO, IT CAME WITH A 50,000 MILE, 4 YEAR "NEW CAR" WARRANTY ALTHOUGH IT WAS A USED CAR WITH APPROX 25K MILES. WITHIN 6 MONTHS, AN UPDATE CAME OUT OVER THE AIR AND CHANGED MY SOFTWARE, AND ULTIMATELY LEAD TO A RANGE LOSS OF APPROX 40 MILES AND AN INCREASE IN CHARGING TIME BY APPROX 3X BECAUSE TESLA, ADMITTEDLY THROUGH THEIR SERVICE TEXTS, HAS LIMITED THE CHARGING ON MY CAR TO "PRESERVE BATTERY LIFE." THIS IS AKIN TO SELLING ME A 8 CYLINDER CAR, AND LIMITING IT TO 6 TO NOT HAVE TO CHANGE ENGINE. THE CAR HAS BECOME ALMOST UNUSABLE AS IT TAKES 3 HOURS TO CHARGE WHEN IT USED TO TAKE 45 MINUTES. THE CAR WAS ABLE TO GET A FULL 116 KW FOR AN EXTENDED PERIOD OF TIME WHEN THE BATTERY WAS BELOW 15%-30% AND THE CHARGING WOULD GRADUALLY (OVER 45 MINUTES) DROP TO ABOUT 40KW. NOW IT STARTS AT AROUND 110 KW AND QUICKLY (WITHIN 5 MINUTES) DROPS TO BELOW 80KW. IT TAPERS OFF AND CHARGES AROUND AN AVERAGE OF 35-40 KW. TESLA SHOULD BE CHANGING THE BATTERIES AS THEY KNOWINGLY ARE DOING THIS TO STOP THE BATTERY FROM OVER HEATING AND STARTING ON FIRE. THIS IS A HAZARD AND TESLA, INSTEAD OF REPLACING THE PART WITH A WARRANTY, LIMITS THE PERFORMANCE OF THE VEHICLE WITHOUT TELLING THE OWNER.
  • Crash:
    No
  • Fire:
    No